I remember that whole dumpster fire. I remember the near endless discussion on the .23 insider scandal, and how JC/NQ and those same players you're talking about defended the changes as "necessary." Literally, in a few short hours of maintenance, everything I'd built was useless. I was devastated and it made me mad. I tried to recover, but there was no use. I spent everything I had schematics just to try to get back to where I was before. I just didn't have the millions to run the few machines I had, so I gave up and cancelled.
It really seems like NQ hasn't learned to listen to all of player feedback, not just a select few, or maybe not at all? It really is telling how they make all of these changes garbage changes that don't help the majority of players, but rather hinders them. That doesn't retain players. At all.