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le_souriceau

Alpha Tester
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  1. Like
    le_souriceau reacted to blazemonger in Support tickets .. and counting...   
    That the bug or exploit was fixed may or may not be due to your ticket.  The point is that  IF the report was passed on, the ticket should be gone from the queue and marked as resolved from the CS point of view if that is all they do with such tickets. And if your tickets is still in queue while the issue is solved that can mean a number of different gaps in the process the CS team uses. Basic triage would mean tickets are sorted based on content, context and severity. In such a case a resolution of an issue for which multiple tickets exist would mean all relevant tickets get closed.
     
    This is not the place for a course in CS queue management but having a proven an successful trackrecord with setting up such systems for CS team several times the size NQ has for companies with a global CS organization several times the entire staffing of NQ, I will make the statement I know what I am talking about here.
  2. Like
    le_souriceau got a reaction from GraXXoR in Checking In - Have things improved since 0.23?   
    I'm afraid asteroids will be another chapter of failure with exploits, bad balance and other typical cringe.
     
    Like at fist they drop them totaly unbalanced or exploit ridden. Our usual suspects will grab millions of tonns of T4-T5. Then NQ --- oh, not how supposed to be. And they nerf asteroids to shit, but allow players who grabbed immense riches at begining to keep them. Or something like that. May be location of asteroids with expensive mega-nodes will be leaked. At this point nothing will suprise me. But I kinda expect nothing good from NQ, they literaly so far not implemented major feature from 1st try without major failure. Not even once.
  3. Like
    le_souriceau reacted to Atmosph3rik in Plea to NQ. Support needs improvements urgently!   
    I think NQ needs to embrace the fact that when you make "risk vs reward" deadly serious, in a game, that makes every little bug deadly serious too.
     
    There's only really three options i can think of to fix this right now.
     
    1. Fix all the bugs.
     
    2. Remove "risk vs reward" mechanics until all the bugs are fixed.
     
    3.  Hire enough support staff so that they can handle the number of tickets that are coming in.
     
    One is impossible, two sucks, and three is expensive.
     
    But they need to pick one.
  4. Like
    le_souriceau got a reaction from Daphne Jones in Will docking be fixed?   
    Speaking of communication. Its feels like with return of Nyz (who is founding father of sorts of NQ communication style), CMs was put to "more useful tasks" again, then engaging us here more. And as I see (subjectivly) less active in Discord too.
     
    Now we have: 
     
    Nyzaltar -- before he at least visited forum to give some punishments or ad hoc comments when in mood. Not anymore.
    Naerais -- not seen her active for a while. Why?
    Naunet -- trying to be our friend, but less active now. Why?
    Pann -- content creators front? Cool, but not very useful for us, common folk.
    Nishtar -- new french CM. Probably nice for french, who are minority here, but again not much help for problems of international crowd.
     
    Anyway, disproportionaly little presense felt. May be they preparing some kind of super-suprise for us.
  5. Like
    le_souriceau got a reaction from blazemonger in Will docking be fixed?   
    Speaking of communication. Its feels like with return of Nyz (who is founding father of sorts of NQ communication style), CMs was put to "more useful tasks" again, then engaging us here more. And as I see (subjectivly) less active in Discord too.
     
    Now we have: 
     
    Nyzaltar -- before he at least visited forum to give some punishments or ad hoc comments when in mood. Not anymore.
    Naerais -- not seen her active for a while. Why?
    Naunet -- trying to be our friend, but less active now. Why?
    Pann -- content creators front? Cool, but not very useful for us, common folk.
    Nishtar -- new french CM. Probably nice for french, who are minority here, but again not much help for problems of international crowd.
     
    Anyway, disproportionaly little presense felt. May be they preparing some kind of super-suprise for us.
  6. Like
    le_souriceau got a reaction from Deintus in (Discussion) What do you feel is holding DU back?   
    Totaly disagree. Because time is what they pretty much used already: with 2 year delay, questinable Alpha stage and half of year of slug's pace. Even website promised almost 1 year ago still not fully operational.
     
    Main DU problem is quite similiar to many other failed (or relativly failed) indy games:
     
    1) devs progressing too slow and want to cut corners with "alpha/early access" release;
    2) then nothing changed and they still go too slow to keep game relevant for wider audience;
    3) lack of money (and subsequently -- motivation) leads to even more... slowleness or outright simulation of activity;
    4) game stays half-finished shit forever.

    NQ totaly need to develop some serious speed if they want to live as company. I'm not super much into gloom and doom usualy, but I think its actualy how question more or less stays now.
     
     
  7. Like
    le_souriceau reacted to michaelk in Warp removing any risk from pvp needs to end.   
    Personally, I think the problem is the exact opposite...they had a really vague vision that appealed to a lot of people, but never articulated it into a detailed, cohesive design. 
     
    It's like the show "Lost"...when everything is a mystery, it appeals to a lot of people because the imagination works to fill in the many gaps. Once you realize the writers have no freakin' clue what they are doing, the appeal starts to vanish.
     
    After six years, DU is still in the "Lost" period where the appeal of the game is almost completely driven by the mystery and promise of what comes next. If you think about it too long, you realize they're even more lost than we are. 
     
    People love to talk about how DU "isn't the right game for you" because of wanting too little or too much PvP...but it's always been up to NQ to communicate what type of game this will be. They still don't know. They're still knee-deep in smoke monster, unable to fathom a bigger picture. 
     
    This isn't an issue with some players wanting peace and some other players wanting "free" PvP. It really isn't. 
     
    The issue is that NQ still isn't sure what game it's making. Dig up all the past promises and explanations you want, the fact that "but PvP needs to work THIS way" keeps coming up over and over and over and over again is proof that they haven't written the ending...never mind figuring out how to actually get there. 
     
    It really doesn't matter what you think the smoke monster ought to be...cuz trust me, the writers have a really different and probably stupid perspective. 
  8. Like
    le_souriceau reacted to Aaron Cain in Warp removing any risk from pvp needs to end.   
    The biggest issue with your post is that you are very probably right in all aspects
  9. Like
    le_souriceau reacted to Shulace in [Discuss] We've Heard You!   
    Don't waste your time and effort arguing with that guy lol
     
    Folks like that can't understand that different people like different thing, that's not ok to them, you have to be like them or you should not exist. That's their mindset.
  10. Like
    le_souriceau got a reaction from Deintus in [Discuss] We've Heard You!   
    Yep, NQ used outright false advertising on several ocasions (with different % of BS), its true. Reason is, that game is in raw Alpha state currently (not Beta, its joke), so they obviously uncomfortable to show things how they are in reality. This why all this trickery.
  11. Like
    le_souriceau got a reaction from Hazaatan in BEST MINING SIM EVER! thanks NQ for SPACE MINECRAFT   
    Problem is, Minecraft, realisticly, has much more content and variety of gamestyles, then DU. Calling DU "Space Minecraft" is veeery huge compliment currently, even unjust thing to do. 
     
  12. Like
    le_souriceau got a reaction from NoRezervationz in [Discuss] We've Heard You!   
    Yep, NQ used outright false advertising on several ocasions (with different % of BS), its true. Reason is, that game is in raw Alpha state currently (not Beta, its joke), so they obviously uncomfortable to show things how they are in reality. This why all this trickery.
  13. Like
    le_souriceau got a reaction from Lethys in [Discuss] We've Heard You!   
    Yep, NQ used outright false advertising on several ocasions (with different % of BS), its true. Reason is, that game is in raw Alpha state currently (not Beta, its joke), so they obviously uncomfortable to show things how they are in reality. This why all this trickery.
  14. Like
    le_souriceau got a reaction from John in BEST MINING SIM EVER! thanks NQ for SPACE MINECRAFT   
    Problem is, Minecraft, realisticly, has much more content and variety of gamestyles, then DU. Calling DU "Space Minecraft" is veeery huge compliment currently, even unjust thing to do. 
     
  15. Like
    le_souriceau got a reaction from Supermega in BEST MINING SIM EVER! thanks NQ for SPACE MINECRAFT   
    Problem is, Minecraft, realisticly, has much more content and variety of gamestyles, then DU. Calling DU "Space Minecraft" is veeery huge compliment currently, even unjust thing to do. 
     
  16. Like
    le_souriceau got a reaction from Deintus in BEST MINING SIM EVER! thanks NQ for SPACE MINECRAFT   
    Problem is, Minecraft, realisticly, has much more content and variety of gamestyles, then DU. Calling DU "Space Minecraft" is veeery huge compliment currently, even unjust thing to do. 
     
  17. Like
    le_souriceau got a reaction from Revelcro in Schematics   
    Mining is probably next : )
     
    "Not everyone supposed to mine".
  18. Like
    le_souriceau got a reaction from Atmosph3rik in BEST MINING SIM EVER! thanks NQ for SPACE MINECRAFT   
    Problem is, Minecraft, realisticly, has much more content and variety of gamestyles, then DU. Calling DU "Space Minecraft" is veeery huge compliment currently, even unjust thing to do. 
     
  19. Like
    le_souriceau got a reaction from Maxim Kammerer in BEST MINING SIM EVER! thanks NQ for SPACE MINECRAFT   
    Problem is, Minecraft, realisticly, has much more content and variety of gamestyles, then DU. Calling DU "Space Minecraft" is veeery huge compliment currently, even unjust thing to do. 
     
  20. Like
    le_souriceau got a reaction from Aaron Cain in BEST MINING SIM EVER! thanks NQ for SPACE MINECRAFT   
    Problem is, Minecraft, realisticly, has much more content and variety of gamestyles, then DU. Calling DU "Space Minecraft" is veeery huge compliment currently, even unjust thing to do. 
     
  21. Like
    le_souriceau reacted to Dhara in Schematics   
    That's just the thing though.  I didn't support this game to become "game rich".  I joined to make friends, build, craft and work towards a common goal with my org mates.  But now this game is nothing BUT about making tons and tons of money even before you get to do anything else at all.  I already have a real job, thank you very much.  I don't need a game job too.

    Like a previous poster, I suffered through all the grind we had before. I did end up building some cool things since pre-alpha.  But now I am told that's not how we play this game.  Instead, I am to choose one or two parts, spend millions of quanta to make them and hope that I don't choose something that gets saturated in the market.  And sell, sell, sell.  Or mine, mine, mine and then sell, sell, sell.  THEN maybe I can build something or fix something.  Meh.

    I also did not sign up for Eve Online here.  I signed up for a sandbox where I could build anything I wanted.  That promise has been revoked.  No way in hell my small group of guys will be able to build what we have planned on now.  All we can do is try to make money just to keep the ships flying and the market making money for the rich guys.  I have not logged in for two weeks now.  I have cancelled all DU notifications.  I may or my not come back depending on how the next few updates are handled. 

    If you guys wanna play "space billionaire," feel free and have fun.  That's not what I signed up for.
     
  22. Like
    le_souriceau got a reaction from XKentX in Spaceboys ask big wipe   
    Beyond all other issues, I think DU can't afford wipe simply out of demographic reasons.
     
    Currently there is probably just several thousands more or less active players. Many of them (who are not fanatical voxelmancers or other cultists) play/log in/hang around not because they enjoy current game-grind-play process that much, but exactly because it all persistant and will, potentialy, benefit them in "bright future".

    To reliably muck up all this people with wipe, NQ need to be pretty darn sure they can get new (replacement) players by release in huge numbers. This is at best dodgy. So, NQ need by any means preserve viable population (I hope 0.23 thing was good warning for them) until better days. Another consideration, that with wipe NQ likely to lose not just any players, but vetarans of many years, who are still backbone of game existance as something meaningful. 
     
  23. Like
    le_souriceau got a reaction from Knight-Sevy in Spaceboys ask big wipe   
    Beyond all other issues, I think DU can't afford wipe simply out of demographic reasons.
     
    Currently there is probably just several thousands more or less active players. Many of them (who are not fanatical voxelmancers or other cultists) play/log in/hang around not because they enjoy current game-grind-play process that much, but exactly because it all persistant and will, potentialy, benefit them in "bright future".

    To reliably muck up all this people with wipe, NQ need to be pretty darn sure they can get new (replacement) players by release in huge numbers. This is at best dodgy. So, NQ need by any means preserve viable population (I hope 0.23 thing was good warning for them) until better days. Another consideration, that with wipe NQ likely to lose not just any players, but vetarans of many years, who are still backbone of game existance as something meaningful. 
     
  24. Like
    le_souriceau got a reaction from Deintus in Spaceboys ask big wipe   
    Beyond all other issues, I think DU can't afford wipe simply out of demographic reasons.
     
    Currently there is probably just several thousands more or less active players. Many of them (who are not fanatical voxelmancers or other cultists) play/log in/hang around not because they enjoy current game-grind-play process that much, but exactly because it all persistant and will, potentialy, benefit them in "bright future".

    To reliably muck up all this people with wipe, NQ need to be pretty darn sure they can get new (replacement) players by release in huge numbers. This is at best dodgy. So, NQ need by any means preserve viable population (I hope 0.23 thing was good warning for them) until better days. Another consideration, that with wipe NQ likely to lose not just any players, but vetarans of many years, who are still backbone of game existance as something meaningful. 
     
  25. Like
    le_souriceau got a reaction from CptLoRes in Spaceboys ask big wipe   
    Beyond all other issues, I think DU can't afford wipe simply out of demographic reasons.
     
    Currently there is probably just several thousands more or less active players. Many of them (who are not fanatical voxelmancers or other cultists) play/log in/hang around not because they enjoy current game-grind-play process that much, but exactly because it all persistant and will, potentialy, benefit them in "bright future".

    To reliably muck up all this people with wipe, NQ need to be pretty darn sure they can get new (replacement) players by release in huge numbers. This is at best dodgy. So, NQ need by any means preserve viable population (I hope 0.23 thing was good warning for them) until better days. Another consideration, that with wipe NQ likely to lose not just any players, but vetarans of many years, who are still backbone of game existance as something meaningful. 
     
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