NQ-Naunet

-Add Camera to game that can link to a screen
-Camera projects whatever it is facing
-After Identifying a ship you have the option to open on-screen communication
-Add Voice chat or Text communications via the screen

As far as forum features go, a standard set of tags or a clickable list of the most common tags would be a handy way to sort ideas and prevent reposts. 
 
Quick links to dev responses would be great as well - though for that we need the most important bit - Dev responses  
 
I understand its no fun to read ideas that might be different from or even critical of what you have planned but the biggest reason the idea box has fallen silent is that players do not believe their ideas are being seen. 

I believe the "Idea Box" section of the forums can be phased out, as players seem to enjoy the DU Feature Upvote page more.  
 

Ahh, yes. That's where I come in! The community team is growing, meaning there will be more coverage for our various community spaces. ? You'll be seeing a lot more of us (me!) around here going forward.

Discord and Twitter are excellent for fast-paced chatting and quick updates, that's true. Forums, for me, have always been reliable places for players to go for things like: deeper relationship building, wiki-style resources, and more long-standing showcases of in-game creations and the like. That's the purpose I'd like them to serve for DU!
 
Totally agreed.  Communicating like this - responding directly to players - should happen on a more consistent basis. I hope to make that happen for you! (But I also hope you'll come and watch me stream in the future.)
 

Absolutely! I aim to tackle the functionality first and foremost. (The new theme will be a bonus!)

Thank you for sharing!! I really appreciate your engagement. 

Please forgive the impertinent question but is English your first language?
 
I only ask because there have been cases of warnings given because nuances in meaning and tone have, in the forum Moderator's own words, been missed by them not having English, in an English language Forum, as their primary language.
 
(Though,  it goes without saying, their English seems technically excellent).
 
 
 

Welcome Naunet
 
I hope your arrival signals the beginning of better communication between NQ and the players. We need you. 
 
I wanted to mention one area in particular - the Idea Box.  Rather than phasing out that section of the forum, it needs to be revived. Upvotes are a nice way to gauge player interest but its a poor format for discussion and not all ideas make it to voting. 
 
An idea I had to make PVP the resource sink the game needs never made the list. Instead a dev proposition for wear and tear as a sink is on the list - and not gaining much traction. It isn't nearly enough IMO. 
 
I made the following post explaining my concerns and within a few posts another player made a suggestion that would fix the wear and tear idea and add a nice twist to combat on top  of that.   You don't get that kind of discussion on the voting page. 
 
 
The devs need to see ideas and opinions coming from the players, even if they are not enthusiastic about it.  Players saw the market issues coming. We saw borg cubes coming and we knew the planets would run out of resources much faster than planned.  The dev team needs help.

Welcome, were all a bunch of creative, awry, nut-jobs, but I'm sure you will love us none the less! Looking forward to seeing you work and hopefully help grow our crazy community! :3

1) Mostly because its more interactive and info-rich format, when many questions can be asked by everyone, more or less directly answered in text form (so people later can quicky access this info later). As partly said before (by @Mordgier quite nicely), while streamer + JC format can be nice diversion from time to time, not exactly what we crave in terms of principal access to dev progress info/communication. We want to participate, not observe.
 
2/3) This is probably fault of my formulating, generaly: on AMA we will be happy with everyone, obviously JC, Entropy, heads of other departments, programming, art and community guys, web -- because question can be very different, so more of "specialists" can participate in their respective fields, better.
 
Again, even more hardcore critiques I think understand, that all this no work of magic and NQ has limited resources. Not everything will be immediately better. What community need is small, but methodical steps in right direction, to grow trust and confidence.
 
 

Adding a section for player scripts, the old topics are locked in the alpha feedback section. I don't think general discussions is the best place for that.

Greetings Noveans,

This is your newest Community Manager, NQ-Naunet, reporting for duty! ?

It’s no secret to all of you that Dual Universe has undergone some changes in recent months; the launch of Beta, an increase in fan-made content appearing across our social channels (bye, bye NDA), and new NQ staff members popping up all over the community... just to name a few! Exciting things are on the horizon for all of us, and we couldn’t be happier about it.
 
The first big mission I propose we tackle together, should you choose to accept it, involves this space right here - the forums. In the interest of keeping things tidier, more useful and fun for everyone, we’ve been thinking about giving this place a bit of a makeover.
 
If that piques your interest, read on to see what we’ve got planned so far. We propose:
 
Cleaning up some older, less relevant pinned posts and limiting future pinned posts to ~5 per topic. Archiving older, pre-Beta material. Creating a dedicated Beta category! Adding an “Innovation Station” space for creators to show off what they’ve been building in-game. Changing the look and feel of the forums with a brand new theme. Implementing an “Organization of the Month” series to highlight some of the amazing things all of you are getting up to together.
What we’d like from you is your feedback, as it’s important to us that this place continues to be made for you, by you. Please let us know:
 
Which topics/threads you feel should be preserved! (Tutorials, lore, etc.) What sorts of categories you might like to see! Any theme/styling suggestions you may have. Anything else you think we should know about the forums/our proposal.
  I’m really looking forward to hearing your thoughts and getting to know all of you a little better. Together, I think we can whip this place into the best shape it’s ever been in! ?

~ NQ Naunet, over and out.
 

With a warm welcome and appreciation of this fresh enthusiasm, I'd like to share my thoughts on your post.
 
 
I'd certainly agree that there are too many pinned posts, they take up more than the  first page of the general Discussions The pre-beta forums are still  a valuable source of information for us backers and should remain available I don't think a "beta" category is needed, effectively the game is launched/released and the development state is just a label, if only because the actual state of the game does not match that label yet. I'd say there is more pressing matters than revamping the forums, a new theme is not needed IMO Org of the month would mean a lot of resources in reviewing/editing and maintaining content. IMO NQ could spend that time better  
 
Here is my suggestions;
Besides upping their overall communication, NQ should focus on two things mainly: New player information and participation in discussions regard game features and mechanics
 
We need to see a maintained and strictly moderated "New Novean's guide to the universe". Existing players can post guides/tutorials and tips/tricks here which must not be discussions but contributions. NQ could maintain a top level overview of the go to articles posted there so that new players have a centralized and easy to find place to learn about he game.
 
NQ should be more actively present and available in the forums, engage with the community and and acknowledge when we discuss valuable and sensible ideas and suggestions here. These ideas should  put on a list which is communicated internally on a frequent bases after which NQ should provide feedback on this in the relevant forum threads. This does two things; it ensures that valuable feedback flows both ways and the community start experiencing a higher/better level of engagement from NQ. Too many grate ideas and suggestions have already been lost because NQ did not pick up on them and several community member have pretty much stopped posting them because "the effort is in vain anyway".
 
 
Please, please NQ, focus on the content and the provided information, not on looks. 
 
 
 
I'd really hope that is not the case. "Over and out" means you said your bit and end communication once which is pretty much where NQ is now. We need you to be and remain accessible and engaged to make the game stringer/better and do it faster. There is so much quick wins and low hanging fruit which would not be hard to get done and that would show a steady progress and improvement where there really is stagnation.
 
 

I really hate commenting on that page. The UI is abysmal.
 
Rather than dumping the idea box, perhaps turn into "Upcoming Feature Discussion" - make it impossible to create new threads there and post say the top 20 features from the upvote page there as individual threads.
 
Let people discuss these features on the forums in the specific thread for that feature.
 
 

This, many times over..
 
NQ seems to think that Twitch is a marketing/PR channel which gives them access to their target audience through content creators,  it's not. Twitch statistics show that he average viewer counts for DU are very low and even while they are inline with EVE and SC for instance, it does not by far have the same effect for a number of reasons. 


 
 
The peaks in both SC and EVE stats here are when either CCP or CIG are active on Twitch themselves. These are the times when Twitch works for them while at other times it's not, it just works for the streamer in question and where DU is concerned the benefit to the streamer with regards to building their channel is clearly the least of the three.. 
 
 

 
Sounce: https://sullygnome.com/game/Dual_Universe/90/compare/31478_88_122
 
The biggest "SciFi" communities on twitch, like ARMCO, have pretty much discarded DU already due to the really unintuitive and uninformative New Player Experience which is way to long, bloated and over saturated with text which makes new players, especially when they have a mindset relating to the game(s) they currently play, get "overloaded and many disengage from there. The RP community on Twitch has not even touched DU due to the absence of vital RP elements in the game at present.

You get to ask questions. NQ gets to pick if they're worth answering.
 
You get to ask detailed questions and get detailed answers. (maybe)
 
Others get to add their opinions to it as well. It's interactions with the entire group involved.
 
The current "Go on twitch at the right time and beg a streamer to ask your question" is a massive turnoff for me.  Streamers have their own ideas of what DU should be and should not serve as the go between the community and NQ.
 
In the past I've seen this managed by the CM creating a weekly "Ask the Devs" thread where people get to post questions. Then the CM pushes the popular questions from the community to the dev and comes back with answers and these are archived for future reference. 

There is very minimal NQ presence in the forums - and really minimal activity in general.
 
Things like the "Idea Box" -  may as well be called "The Idea Trashcan" because I'm pretty sure NQ doesn't look at it.
 
I think you as a company need to figure out just want you want this forum to be and frankly if it even makes sense of it to exist. If you are focusing on discord, why invest your time in the forum?
 
If you want the forum to thrive, then you need to actually have a reason to be here - which means NQ presence and to also drive the community to the forums.
 
At this point if you want to hear anything from NQ, Discord, Reddit or even Twitter appear to be quicker to show information about NQ communications.
 
NQ needs to communicate with the community - I don't care if it's via the forum, a reddit AMA or whatever. 
 
Getting on a twitch stream with some streamer is NOT communicating with the community. It's NQ and a Streamer talking about stuff and we get to sit in the back like kids watching adults talk. It's not OK.
 
 
If you just 'clean it up' and add a fresh coat of paint, it won't fix the core issue that this forum is largely pointless. 
 
Until NQ starts being active on the forums and actually interacting with the community here, it's going to remain largely dead.
 
 

Super valid! For now, your best bets regarding consistent game updates are:
 
The community newsletter! Discord's #announcements & #release-notes channels (which I know you're already part of - this is mostly for anybody else reading that may not know... ) This thread, frequently updated by NQ-Nomad whenever something new pops up! Last but not least, this roadmap:
Having said that, I do want to let you know that both the community and marketing team are assembling this week to talk about communication. Stay tuned - perhaps we'll be able to provide you with updates that better suit your needs.  
 
 
We're really glad to hear that the last Reddit AMA was useful to you!

1. What specifically did you like about the Reddit AMA format compared to our other social channels?
2. Were there any key team members missing, in your opinion?
3. That leads me to: who would you most like to hear from next? ❤️ 
 

This is a biggie, we agree. For this, I think you'll just have to keep your eyes peeled - as I get ramped up in each of DU's community spaces, I invite you to watch closely and make sure I'm interacting the way you and your fellow players need and deserve!

(I will add that, occasionally, we may not be able to delve into as much detail as our players desire... but that definitely doesn't mean we don't value transparency as an organization. Managing expectations is critical to the heath and happiness of everyone involved in DU - from the NQ devs to all of you.)  
 
 
I think I've got an advantage here, as both a new staffer and player. I'm hoping to bring fresh eyes and a different perspective to the things we surface as a community! Put simply: I'm ready and willing to do the digging it takes to showcase lesser known orgs and celebrate some real diversity within the game. Thank you so much for your feedback on this idea! Your suggestions to combat "same-old-syndrome" are excellent. 
 

Greetings Noveans,

This is your newest Community Manager, NQ-Naunet, reporting for duty! ?

It’s no secret to all of you that Dual Universe has undergone some changes in recent months; the launch of Beta, an increase in fan-made content appearing across our social channels (bye, bye NDA), and new NQ staff members popping up all over the community... just to name a few! Exciting things are on the horizon for all of us, and we couldn’t be happier about it.
 
The first big mission I propose we tackle together, should you choose to accept it, involves this space right here - the forums. In the interest of keeping things tidier, more useful and fun for everyone, we’ve been thinking about giving this place a bit of a makeover.
 
If that piques your interest, read on to see what we’ve got planned so far. We propose:
 
Cleaning up some older, less relevant pinned posts and limiting future pinned posts to ~5 per topic. Archiving older, pre-Beta material. Creating a dedicated Beta category! Adding an “Innovation Station” space for creators to show off what they’ve been building in-game. Changing the look and feel of the forums with a brand new theme. Implementing an “Organization of the Month” series to highlight some of the amazing things all of you are getting up to together.
What we’d like from you is your feedback, as it’s important to us that this place continues to be made for you, by you. Please let us know:
 
Which topics/threads you feel should be preserved! (Tutorials, lore, etc.) What sorts of categories you might like to see! Any theme/styling suggestions you may have. Anything else you think we should know about the forums/our proposal.
  I’m really looking forward to hearing your thoughts and getting to know all of you a little better. Together, I think we can whip this place into the best shape it’s ever been in! ?

~ NQ Naunet, over and out.
 

Hello and welcome.
 
Some things I wanted to say in terms of communication improvments/new plans.
 
1) One of most irritating thing in NQ communication so far is severe lack of regular updates about what currently in works. We perfectily understand, that sometimes is not possibible to give us much, but even basic hints of direction is much better, then ankward silence. Like short weekly updates in some sort of free form blog posts will be godsend.
 
2) More solid, direct Q/A sessions needed with key team members, last Reddit thing was, despite some troubles, very useful.
 
3) At least little bit interactivity in reaction to player ideas/structured feedback on public channels... like forum. Because to be super honest, right now feedback channels nor transparent, nor exactly "equal opportunity" for all players.
 
4) “Organization of the Month” --  while good idea in principle, I instantly see glaring issue. I assume, that it will be yet again (as trend with NQ featuring so far) heavely biased toward particular class of old, big, well established orgs, that, most importantly, can produce eye-candy builds and give good english text/voice interview (with "politicly correct" contents).  Considering its only 12 per year , this seriously rigs chances of everyone else to be ever featured to very low. 
 
So my proposal on this is to make featurings in packages of 3, picking every time diversified group -- like, per example, 1 big building org, pvp one and some small, but interesting org to represent "minorities". Combinations can be different, obviously. This is will be much more fair and inclusive pratice. 

I wouldn't entirely suggest a limit of pinned posts, just a removal of pinned material that is out of date and no longer relevant. If similar pinned topics can be combined, then combine them.
 
Maintaining Pre-Alpha and Alpha content for the relevant backers would be a nice way to look back at the past. I'd segment content into its relevant subs once we reach the post release phase of Pre-Alpha/Alpha (sort of impossible since a separate Alpha section was never created but both are unified under NDA so it really only matters to a very small segment of testers such as myself) and Beta. I might also suggest a section post Kickstarter but pre-Pre-Alpha but that's likely a stretch. Historians can always flip back to the first few pages of the relevant forum sections if they'd like.

I've brought this up a few times already to NQ but beta forums when?
 
I think the 'Innovation Station' idea wouldn't hurt and would make a great addition to the discord gallery and even help NQ in finding good stuff for social media (although remember to put more time into game dev than social media).
 
No opinion on themes present or future, I usually just go with what already exists and pick what I like.
 
An 'Organization of the Month' selected by NQ would be... interesting. My only suggestion is to not pick from the top twenty organizations as they get enough eyeballs by the community already. Pick those diamonds in the rough, the ones that are developing and help them make a splash in the collective minds of the community.
 
Also, hello Naunet. I'm probably one of the few that didn't say hi in the ATV server. If you'd like more of an introduction, you can find me moderating the DU discord from time to time. Even though I almost always display as busy, as long as I'm online and its not sleeping time here in the central US time zone, feel free to poke me. 

first post ?

Greetings Noveans,

This is your newest Community Manager, NQ-Naunet, reporting for duty! ?

It’s no secret to all of you that Dual Universe has undergone some changes in recent months; the launch of Beta, an increase in fan-made content appearing across our social channels (bye, bye NDA), and new NQ staff members popping up all over the community... just to name a few! Exciting things are on the horizon for all of us, and we couldn’t be happier about it.
 
The first big mission I propose we tackle together, should you choose to accept it, involves this space right here - the forums. In the interest of keeping things tidier, more useful and fun for everyone, we’ve been thinking about giving this place a bit of a makeover.
 
If that piques your interest, read on to see what we’ve got planned so far. We propose:
 
Cleaning up some older, less relevant pinned posts and limiting future pinned posts to ~5 per topic. Archiving older, pre-Beta material. Creating a dedicated Beta category! Adding an “Innovation Station” space for creators to show off what they’ve been building in-game. Changing the look and feel of the forums with a brand new theme. Implementing an “Organization of the Month” series to highlight some of the amazing things all of you are getting up to together.
What we’d like from you is your feedback, as it’s important to us that this place continues to be made for you, by you. Please let us know:
 
Which topics/threads you feel should be preserved! (Tutorials, lore, etc.) What sorts of categories you might like to see! Any theme/styling suggestions you may have. Anything else you think we should know about the forums/our proposal.
  I’m really looking forward to hearing your thoughts and getting to know all of you a little better. Together, I think we can whip this place into the best shape it’s ever been in! ?

~ NQ Naunet, over and out.
 

Greetings Noveans,

This is your newest Community Manager, NQ-Naunet, reporting for duty! ?

It’s no secret to all of you that Dual Universe has undergone some changes in recent months; the launch of Beta, an increase in fan-made content appearing across our social channels (bye, bye NDA), and new NQ staff members popping up all over the community... just to name a few! Exciting things are on the horizon for all of us, and we couldn’t be happier about it.
 
The first big mission I propose we tackle together, should you choose to accept it, involves this space right here - the forums. In the interest of keeping things tidier, more useful and fun for everyone, we’ve been thinking about giving this place a bit of a makeover.
 
If that piques your interest, read on to see what we’ve got planned so far. We propose:
 
Cleaning up some older, less relevant pinned posts and limiting future pinned posts to ~5 per topic. Archiving older, pre-Beta material. Creating a dedicated Beta category! Adding an “Innovation Station” space for creators to show off what they’ve been building in-game. Changing the look and feel of the forums with a brand new theme. Implementing an “Organization of the Month” series to highlight some of the amazing things all of you are getting up to together.
What we’d like from you is your feedback, as it’s important to us that this place continues to be made for you, by you. Please let us know:
 
Which topics/threads you feel should be preserved! (Tutorials, lore, etc.) What sorts of categories you might like to see! Any theme/styling suggestions you may have. Anything else you think we should know about the forums/our proposal.
  I’m really looking forward to hearing your thoughts and getting to know all of you a little better. Together, I think we can whip this place into the best shape it’s ever been in! ?

~ NQ Naunet, over and out.
 

Greetings Noveans,

This is your newest Community Manager, NQ-Naunet, reporting for duty! ?

It’s no secret to all of you that Dual Universe has undergone some changes in recent months; the launch of Beta, an increase in fan-made content appearing across our social channels (bye, bye NDA), and new NQ staff members popping up all over the community... just to name a few! Exciting things are on the horizon for all of us, and we couldn’t be happier about it.
 
The first big mission I propose we tackle together, should you choose to accept it, involves this space right here - the forums. In the interest of keeping things tidier, more useful and fun for everyone, we’ve been thinking about giving this place a bit of a makeover.
 
If that piques your interest, read on to see what we’ve got planned so far. We propose:
 
Cleaning up some older, less relevant pinned posts and limiting future pinned posts to ~5 per topic. Archiving older, pre-Beta material. Creating a dedicated Beta category! Adding an “Innovation Station” space for creators to show off what they’ve been building in-game. Changing the look and feel of the forums with a brand new theme. Implementing an “Organization of the Month” series to highlight some of the amazing things all of you are getting up to together.
What we’d like from you is your feedback, as it’s important to us that this place continues to be made for you, by you. Please let us know:
 
Which topics/threads you feel should be preserved! (Tutorials, lore, etc.) What sorts of categories you might like to see! Any theme/styling suggestions you may have. Anything else you think we should know about the forums/our proposal.
  I’m really looking forward to hearing your thoughts and getting to know all of you a little better. Together, I think we can whip this place into the best shape it’s ever been in! ?

~ NQ Naunet, over and out.