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  1. There will be a server restart on December 22 at 15:00 UTC.
  2. It's been brought to our attention that AWS issues may be causing issues for players ranging from not being able to log into the game to API not functioning correctly. Our team is carefully monitoring the situation though this is a third-party service issue and there's little we can do but wait and watch. We appreciate your patience!
  3. Support is investigating now. You should hear from them soon.
  4. Please join this discussion already in progress on this topic: https://board.dualthegame.com/index.php?/topic/24055-staggering-upkeep-discussion-thread/
  5. Please join this thread already in progress on the topic. https://board.dualthegame.com/index.php?/topic/24055-staggering-upkeep-discussion-thread/&tab=comments#comment-176813
  6. Please join this thread already in progress on the topic. https://board.dualthegame.com/index.php?/topic/24055-staggering-upkeep-discussion-thread/&tab=comments#comment-176813
  7. Closing this thread to redirect into the official feedback thread.
  8. Following last Tuesday's maintenance, we monitored the effect of territory upkeep as it was applied for the first time to the live server. Our findings were that the culmination of all the upkeep caused an issue in a specific subsystem. To prevent this from happening again, we have staggered territory upkeep. This means that the upkeep period this week for all territories will be extended by up to three days. For example, if your territory tax was originally scheduled to be due on Tuesday, it could now be due on Friday. Following up on the release note regarding that territories without assigned headquarters, we want to clarify it in response to players’ questions. Auto-assignment is done as follows for each player who had 0 headquarters assigned. For each territory they own, starting with the highest number of static constructs owned by that player on that territory, we set the territory to be flagged as headquarters, with up to a maximum of five territories per player. This only applies to player-owned territories; organization-owned territories cannot become headquarters and do not receive that benefit. Please note that our data indicates that even with auto-assigned HQs, there will still be plenty of abandoned territories opening up for claiming and requisitioning. While a player-owned territory flagged as HQ still owes taxes and will go into an offline state if taxes are not paid, meaning that mining units and factories will not be operational, it will not go into an abandoned state that would make it vulnerable to claiming and requisitioning by another player. For more information about Territory Upkeep, see this devblog. This is the place for questions and comments!
  9. No, Sanctuary tiles are not taxed. Sanctuary tiles will not enter an abandoned state. Setting your headquarters protects that territory from entering an abandoned state where someone else could claim it; however, if you don't pay the taxes on your headquarters, you will not be able to run industries or mining units on it until the taxes are paid. Yeah, it's a bit of a gamble. Here's the thing, though. True, the original owner can come back just before the deadline to pack up the construct components, but they can't just crank up their mining units that are on what's now your territory, and the territory is yours, they can't reclaim it. So, it's not as devastating a blow as it may sound.
  10. Hiyo! Friendly reminder for everyone to stay on topic and off trolling/insulting each other. Pretty please.
  11. Do you have questions about the in-game reporting tool? Holla here!
  12. We’ve improved the reporting process for those unfortunate times when someone is behaving badly and you need to let us know. Rather than having to log out of Dual Universe to submit EULA and Code of Conduct reports through the website, you will now be able to submit them in-game. The interface gives you the ability to specify the issue, the name of the person you are reporting, and other important information we’ll need for our investigation. To file a report, simply right click on any interface element that contains the offending content and select “Report” such as for example: Chat: Screen unit content: Hit us up in this thread if you have questions.
  13. Please join us in welcoming Nouredine Abboud, our new CEO!
  14. Thanks to everyone who submitted questions! We sincerely appreciate the time and thought you put into it. We're shooting the video today. Look for it next week.
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