MasteredRed Posted September 9, 2017 Posted September 9, 2017 There is no mention of a refund mentioned in their TOS on the community website so your guess is as good as mine. https://community.dualthegame.com/terms However, I would due well to ask why you are asking?
Novark Posted September 9, 2017 Posted September 9, 2017 2 hours ago, GhoulX said: Is Refund possible or what? I think it's not possible
Frenotx Posted September 9, 2017 Posted September 9, 2017 3 hours ago, GhoulX said: Is Refund possible or what? I haven't seen anything indicating one way or the other. Did you just run into a tough financial situation, or something?
Anasasi Posted September 9, 2017 Posted September 9, 2017 I would go ahead and send the team a message and see, if you backed by Kickstarter, that is generally a binding thing once it has completed (but I have never tried to get a refund from them, so who knows). I can't say whether you will have any luck or not mate, but give it a shot.
Anasasi Posted September 10, 2017 Posted September 10, 2017 14 hours ago, blazemonger said: Something here does not add up.. How so mate?
Myriad Posted September 10, 2017 Posted September 10, 2017 20 minutes ago, Anasasi said: How so mate? It's weird that someone would want a refund after founder sales end.
Anasasi Posted September 10, 2017 Posted September 10, 2017 2 minutes ago, Myriad said: It's weird that someone would want a refund after founder sales end. Sure, but maybe they spent money they have just now realized they actually need to survive, or, pay for something else that is more vital. Or they backed early on, and have just seen the game go a direction they do not appreciate. It's not my place to assume, but if I were too it would be one of the above. dw_ace_918 1
Lord_Void Posted September 10, 2017 Posted September 10, 2017 I think that at this point, it is up to NovaQuark whether they allow refunds or not. Legally speaking, I don't think you can require a crowdfunded project to give refunds unless the project has either failed to deliver, or in some way substantially changed from what was originally pitched. Since neither of these conditions is currently applicable here I believe it is up to the creators if they want to give refunds or not. I would contact them
Myriad Posted September 10, 2017 Posted September 10, 2017 25 minutes ago, Anasasi said: Sure, but maybe they spent money they have just now realized they actually need to survive, or, pay for something else that is more vital. Or they backed early on, and have just seen the game go a direction they do not appreciate. It's not my place to assume, but if I were too it would be one of the above. For sure, though I see backing as an investment. Before any investment you weigh the pros and cons then make a decision. I don't think anyone should be entitled to a refund if they changed their minds. Any final decision though would be up to the devs. Who knows a good reason/story could change their minds.
war Posted September 10, 2017 Posted September 10, 2017 think of crowdfunding as gifting with perks ... you don't get anything back.
SnowFury Posted September 12, 2017 Author Posted September 12, 2017 I was just curious, cause I got gold and, It's a little pricey, so I was curious just in case.
Ainoka Posted August 3, 2019 Posted August 3, 2019 this game is not even released yet i am sure he can get his money back if he wants to does he
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