I see the main problem with people asking for in game rescue right now is just how the communication system works. It is really hard to talk to people in game right now, especially players who you don’t know in real life. The only starting global channel is support which is always too crowded with new players asking how to place their speeders for anyone more experienced to try to learn about other chat channels like 911. This leaves almost all serious global chat to be done on discord, either the official one or various org discords.
Ideally new players would use local channels to ask for help more to clear up the support chat but local chat is so hard to manage. It’s hard to know when there’s a message because the channel bars are so wide that I can’t even see the local notification dot when I’m in support chat. It doesn’t help that I have to press enter, then hit tab, then hit the tiny arrow on the left, then click on local to respond to any message. The separate channels for private messages and bartering further complicate the issue. I’ve had the problem many times where I’m trading with a player and we keep getting swapped to different channels and having to restart our discussion.
A lot of the content in this game comes from social interaction. A revamped chat system would help so many other aspects.