mghtyred Posted September 27, 2022 Posted September 27, 2022 WHERE ARE OUR REWARDS? I think the Founders have been more than patient. Most of us contributed back in 2016 with an expected delivery date of 2018. We were later told that there were delays, and that we would receive our rewards "soon". Soon became "later", and then "before game release date". Here we are on release day, and we're still left waiting. As a Ruby founder, I was promised the following: I am still waiting. This is not right. I have made several inquiries via email, and through these forums, and I either get a blanket statement of "soon", or I am ignored. This is gone on for too long. JC and the team need to address this. Today. It's launch day and we're all feeling pretty cheated. sHuRuLuNi and space_man 2
StoneLegionYT Posted September 28, 2022 Posted September 28, 2022 I'm pretty sure one of the devs on the discord acknowledged that there's an issue. I believe the suggestion was put a ticket in I also seem to be missing some stuff so I put a ticket in as well. It might be a while they might even do a large batch for the players possibly.
mghtyred Posted September 28, 2022 Author Posted September 28, 2022 LOL. It's been YEARS. Put a ticket in. This guy. Paralen and sHuRuLuNi 2
Maxim Kammerer Posted September 28, 2022 Posted September 28, 2022 It's so long ago. I even forgot about the rewards. Is the list above complete or are there additional rewards inherited from lower pledge levels (e.g. Sanctuary Territory Units)?
mghtyred Posted September 28, 2022 Author Posted September 28, 2022 That is the list for the Ruby founder level. You can check the kickstarter page for your rewards, not that you should expect to get them any time soon. If NQ doesn't reply soon, I may need to contact an attorney.
Maxim Kammerer Posted September 28, 2022 Posted September 28, 2022 I just found this thread about it: Information about Sapphire Founders and above (including Ruby) is next to the last entry. If that information is correct than I am even missing 2 STUs. Unfortunately I do not have access to the source link: https://support.dualthegame.com/hc/en-us/articles/360001639873-FAQ-Supporter-Packs
Aaron Cain Posted September 29, 2022 Posted September 29, 2022 Any update on this? Contributor and gold packs are still not sent
SirRichardTheFirst Posted September 29, 2022 Posted September 29, 2022 has ppl forgotten what 1 dac value was ?
mghtyred Posted September 29, 2022 Author Posted September 29, 2022 And still silence from DU. This is disgraceful.
Maxim Kammerer Posted September 30, 2022 Posted September 30, 2022 Support says "The issue is known, and we are currently working on a fix." We will see.
ADCOne Posted September 30, 2022 Posted September 30, 2022 I suddenly remembered I was due a T-shirt. I am sure I saw or heard something somewhere that said they would be sending them out (Or sending something), I assume they will send an E-mail when they do dispatch. It would be good to have an update on them. 😏
NQ-Nyzaltar Posted October 1, 2022 Posted October 1, 2022 As this thread overlaps the purpose of the official backer rewards thread, it will now be closed. Many questions have been answered in the thread dedicated to the backer rewards here: If you have additional questions and/or concerns on the topic, please post them in the dedicated thread. Best regards, Nyzaltar.
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