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mghtyred

Alpha Tester
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  • backer_title
    Ruby Founder
  • Alpha
    Yes

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  1. If they were sending by USPS, of course. As this is coming from outside of the US, and because Novaquark is likely to use the cheapest possible shipper they can find, if I had to guess, they will end up using DHL or a company that will pass off to UPS for the delivery to the US address. In either case, they will not have access to, nor will they follow the USPS change of address. If they use UPS, it is possible I will be able to have the package diverted in transit. Not so sure about DHL. Still the point is after waiting NINE YEARS, and they STILL HAVEN'T shipped yet, they shouldn't be asking the FOUNDERS to jump through hoops to get physical rewards they were promised almost a decade ago. Heck, I bet some of the founders have actually died waiting for their rewards. This whole situation sucks. Novaquark did us dirty, and it's clear they don't care about us.
  2. I and many others have made complaints to Kickstarter. We've all been told that Kickstarter will not assist us, and if we have an issue with being defrauded we would need to take legal action against NQ. It may come to that.
  3. And of course, nearly 9 years later, I'm moving. Despite still not receiving anything in all this time, they're now telling me that they had a deadline of last month to update addresses. So now that I've decided to move, I'm S.O.L. on my physical rewards. Whenever they decide to send them (probably in another 9 years) they will send them to whatever address was in their database as of February. At this point, I may just have to sue these guys. They've made it quite clear they don't care about their backers.
  4. NINE years and counting. Pretty sure they're scamming us.
  5. I'm pretty sure we've all been scammed. I don't think they will ever send anything. I think Novaquark has realized they can just string us along indefinitely, and never actually send anything. I'm not sure what legal recourse we have either. I can say that I'm really upset about all of this.
  6. Here we go again! Months ago, you sent an update, and emails stating that physical rewards for ALL KICKSTARTER BACKERS, INCLUDING ALL FOUNDERS, would be released. We were even warned that we would not be able to update our addresses after that date, because the items were about to be shipped! MONTHS LATER AND WE ARE STILL WAITING, and guess what? I AM MOVING AGAIN! Hey, you can't expect me to stay in one place for NINE FREAKING YEARS!!! I've updated my address in your system, and can only hope if you actually ever get off your lying rear ends and send this stuff out that you will make sure that our addresses are current and up to date before you send everything out. Of course the reality is that when you do finally send anything out I'll probably be long dead, and my great grandchildren will be looking forward to receiving my Ruby Founder rewards. I feel so cheated. Novaquark is the ABSOLUTE WORST! Why don't you guys just give us all our money back?
  7. I'm guessing another 50 years or so waiting for Kickstarter physical rewards. Sound about right?
  8. @NQ-Nyzaltar, Thank you for this detailed response. It is more than I expected to receive from NQ and I am grateful for it. I don't know if I have two STU's, I will have to check. I have used one, so I should by your indication have another one in my inventory. I will check on this shortly as I log back into the game. As far as the remainder of the rewards, yes, it has been years, and yes until this reply, dropping the ball after all these years is exactly what I thought NQ had done. Thank you for the apology. I appreciate it. I do believe NQ should issue a formal statement of apology to all of the Kickstarter backers, and give us a detailed timeline of when to receive fulfillment of all rewards, both digital and physical. Again, I appreciate your thoughtful and well thought out reply, but not all of the founders are active on the forums, and questions are still left unanswered. Considering we've been waiting since 2016, this is just unacceptable. Please relay this to the leadership team. Again, thank you for your reply. I look forward to a response from NQ leadership.
  9. I like the new setup. Starting with a free base of operations, including mining equipment and a vehicle is a great way to get people a start. Plus the interactive VR tutorials are amazing. These are all things that were suggested from the beginning, and I'm glad they listened. Just dropping people in the wilderness next to the arkship and saying "Good luck, figure it out" was never going to work. I haven't had much time to explore yet, but so far, so good. I know folks are bringing up issues, and certainly not here to discount that, but so far my gameplay experience in this release version has been positive.
  10. That is the list for the Ruby founder level. You can check the kickstarter page for your rewards, not that you should expect to get them any time soon. If NQ doesn't reply soon, I may need to contact an attorney.
  11. Be sure to follow the flight tutorial. This new system for the tutorials, and being able to access them within your included base is a really nice feature. They've definitely made some real improvements in this regard. Will help a lot of people get started in the game. Was one of my biggest gripes early on.
  12. Considering those of us who were Founders are still waiting 6 years later for all of our Kickstarter rewards, I'd comfortably say don't hold your breath.
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