Jump to content
Sign in to follow this  
Emptiness

NQ, it is almost December. Where are our free months of game time?

Recommended Posts

Roughly two months ago, NQ said that anyone who had started their sub up to Sept 26th would get a free month of game time as compensation for the server issues and other problems. Checking my account, my sub still ends on Dec 12th (and started Sept 12th, so would definitely qualify). It seems quite a few other people have not received this free month, either.

 

image.png.9a944150527ebc80c78210e25caea120.png

 

NQ, what is the status of this promise? Do you intend to follow through? I have seen staff posts that one should 'file a support request regarding this' but that should NOT be necessary nor should you expect us to do so.

Share this post


Link to post
Share on other sites

same here.  

 

 

i am not that worried about the free month as i am about my beta key not being visible anymore.  

i hoping it will pop back up once the subscription ends. if not reapply the key.   otherwise i am going to need to start a ticket for that aswel.

 

 

 

image.png.357b6f90899ecfeae169722964e0722f.png

Share this post


Link to post
Share on other sites

My guess is it will auto apply at the end of your sub. At least thats what i would hope. Though its posible that if you resub for 3 months you will get 4 instead....which would blow but eh.

Share this post


Link to post
Share on other sites

I do understand that a promise made should be a promise kept however, I wouldn't be too upset since this game is extremely cheap relative to MMOs over the past 20 years. DU should be $14 a month and not a measly $7 and the game should be atleast $25 up front instead of free. Keep in mind that a free month lost is the cost of one pizza. :) Just think, that month that might not come back to the player base is more capital for NQ to invest in servers and other improvements. 

Share this post


Link to post
Share on other sites
10 minutes ago, Avonthorn said:

I wouldn't be too upset since this game is extremely cheap relative to MMOs over the past 20 years.

Do remember that we're playing an Alpha masquerading as a Beta, not a game in truly Beta state or released. Paying for alpha access is rare, especially monthly.

Share this post


Link to post
Share on other sites
18 minutes ago, Emptiness said:

Do remember that we're playing an Alpha masquerading as a Beta, not a game in truly Beta state or released. Paying for alpha access is rare, especially monthly.

These terms of Alpha and Beta are often conflated. What is one man's trash is another man's gold. I've played games that have been in Beta that are fully polished and should have been released years ago and also this works the other way around. Whatever state you think the game is in, we all agree its not done but why should NQ do it for free? 

Share this post


Link to post
Share on other sites
15 hours ago, Avonthorn said:

I do understand that a promise made should be a promise kept however, I wouldn't be too upset since this game is extremely cheap relative to MMOs over the past 20 years. DU should be $14 a month and not a measly $7 and the game should be atleast $25 up front instead of free. Keep in mind that a free month lost is the cost of one pizza. :) Just think, that month that might not come back to the player base is more capital for NQ to invest in servers and other improvements. 

Great. If you're so keen to help NQ, you should have no issue paying for the OP's month of sub.

 

Otherwise, I don't think it is worth the $7/month. The value of $7 varies a lot based on each person's life situation and geography.

 

It isn't our job to keep NQ's lights on or to invest in their game so they can make it better. That's why they did a kickstarter and obtained millions of dollars of investor money.

 

We're paying for a product, not running a charity. 

 

I also don't see any time credited to my account. The fact that the player base has to complain just to get what NQ promised because of their major mistakes is just business as usual -- NQ has earned a rep for bad communication and not caring much about their own community...forgetting to credit people like they said they would only reinforces this reputation. 

 

I hope this time they at least offer an apology...somehow I doubt they will. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...