NQ-Naunet

Hey there, although it's the weekend I'm interested in looking into this. Stay tuned!

Ah, I think I'm understanding this a bit better now - initially, were you looking for a teleport? If you reached out to the in-game GMs and they denied your request, it might not fall under the list of approved scenarios. Based on what you first posted, it doesn't seem like deploying something only to have it explode should be intended. (Please note that I am a newer NQ member and am still learning the ins and outs of Dual Universe, so take what I say at this time with a small grain of salt. I will research this and come back to clarify if needed.) I would recommend submitting an official support ticket, if you have not already done so.

Hi there, @Greasie! I was just about to say that this might be a case for support, but I'm glad to see you got it resolved!

I've been summoned! ? Hi! @pewpewpew , I can absolutely see where you're coming from. I'm sorry you've been having a difficult time with the recent changes! We certainly don't want the game to feel completely inaccessible to those who aren't interested in the coding side of things. To be more specific, I can see how it might feel frustrating to settle into the groove of one style of gameplay (building and sharing ships), only to have that changed. It sounds like a large part of the issue for you was a lack of information - how do you think we could improve the way we communicate updates like this?

Naunet running by with a quick edit for clarity: Element Destruction will be applied to all damages sustained, both in and outside of PvP battles.

I do this all the time when I post to Reddit - I'll spend ages crafting a giant post, only to look at it an hour later and go "oh..." ? Feel free to pop your thoughts into a private message to me if you've got some burning feedback to share! I may not answer right away, but I want you to know you've always got a place to get things off your mind.

If you cancel the order after 5 minutes and re-list the items again as a quick-sell, you should have better luck quickly completing the tutorial.

Interesting! Let me ponder this.

During my initial audit our various community tools/spaces (like the forums, Feature Upvote, etc.) it seemed players quite liked the format of Feature Upvote. Now that I've spent some time in the forums however, I'm learning that it's truly not for everyone. Feature Upvote often receives a lot of similar ideas, resulting in them being merged into existing posts. It could be that your suggestion was merged, which is why you did not see it posted. If you aren't happy with Feature Upvote, I strongly encourage you to post here to our Idea Box section. I collect suggestions from that space and pass them along to the NQ team. They'll never disappear here, and they don't need to go through an approval process.

I recommend heading over to the Idea Box! It's nested under the forum category "Beta Discussion". If you'd like a live chat discussion, our official Discord server is your best bet.

That's what I'm here for! I'm really glad my response found you well.

The pleasure's all mine. Thanks for taking the time to contribute to the discussion! ❤️

I'd say you're just in time! What's on your mind, Shockr?

[Updated Nov 19, 2020 @ 3:02 PM EST]: The rules outlined below apply to teleporting both avatars and constructs. This means that, outside of the list of approved scenarios, we won't be able to fetch your ship and bring it to your location. __________________________________________________________________________________________________________________________________________________________ Good day fellow Noveans, I come bearing support-related news! More specifically, I’d like to address teleportation requests with all of you. For a while now, we’ve allowed players in need of a port to say the word on Discord and - voila - your wish would be granted! ✨ That worked well for a time, but our Discord support channel is now beginning to slip under the veritable wave of port requests… and we’d like to rescue it and all those in need of a ‘lift’. As of November 19th, we would like everyone in need of teleport-related assistance to use the in-game chat support, or submit an official support ticket. By using the in-game chat function instead of Discord, you’re likely to receive an answer quicker because our GMs are ready and waiting for you there! Having said that, we’d also like to inform everyone that we will no longer grant port requests if you’re simply out of fuel, stuck in one of your own constructs, or just generally stranded. All port requests will now be investigated, verified and potentially denied if the request falls outside of approved scenarios. Some examples of when to ask for a port (approved scenarios): if you’re stuck in an Aphelia construct if you’re trapped in any other player-owned tile (unable to dig) if you’re unable to get past the loading screen upon logging in What to do if you’re just stuck/out of fuel/stranded: Don’t forget: there are plenty of player organizations available to assist in your travels through space! Be sure to check out the organizations and services provided on Discord and our Forums. Some organizations will be happy to provide you with transportation, refueling, repairs, building help and so much more!! ? How to contact support: To access in-game chat support, simply click the “support” tab in-game, as depicted below. From here, it’s as easy as typing up your request, starting the message with "@NQ" and sending it off! To submit an official support ticket, please click HERE. ? Then, select the hyperlinked text that says “submit a request” in the top-right corner of the page. Once you see the screen featured below, select the appropriate category for your issue and go to town! (Quick note for those submitting crash reports: PLEASE do not forget to include a crash log and/or XML logs with your ticket!!) And there you have it! Let’s all do our part to keep the Discord server free and clear of port requests so that players with big ol’ bugs and other issues to report can receive the visibility they deserve. ~NQ-Naunet PS - I want to give a special shout-out to all of our support staff for everything they do!! Thank you, all!!

Just chiming in to say I'm still here, reading and passing along the feedback you're sharing. Thanks for continuing to keep the discussion civil and on-point!

I'm glad to hear you think we're on the right track despite the tech side of DU feeling underwhelming at its current stage. I hope we continue to excite you!

I'm big on customization personally, so I'm right there with ya! Thanks for the suggestion.

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This is an excellent thing to bring up, CoyoteNZ. Thank you!

Never apologize - you speak very clearly, and I think it's amazing that you learned English playing DU!! You are welcome here.

Ooou, I should research this. Thanks for bringing it up.

Haha right to the point! Love it. Thank you for your submission.

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? It would be really neat if grass/weeds just slowly grew back over time, so the craters people make end up going 'back to nature' as it were.

I'm still reading! As I said in the reply above, the re-evaluation has happened... but I can't say anything more at this time. Also, to the point you made that I highlighted green: totally agree! Even if you're not interested in looting player wrecks, that fear of potentially losing it all totally lends a greater sense of urgency/adrenaline to gameplay. That kind of excitement is priceless!