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NQ-Naerais

Community Manager
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Everything posted by NQ-Naerais

  1. Weird one. I'll let the team know. If you're still having trouble however, please open a ticket here so that we can get you some help: https://support.dualthegame.com/hc/en-us
  2. We will be implementing more languages in the future! We appreciate your patience, I know it's rough to try play a game not in your native tongue.
  3. I'm not really sure I follow? Can you elaborate please?
  4. Stealth update Sometimes we're sneaky, sometimes we surprise ourselves. Please let us know if you spot any other issues.
  5. Derailing to personal attacks is a good way to get a lock. Play nice, please!
  6. Hello Noveans! As you've seen, we made a few changes to the forums. We're still working out a few kinks and bugs, but we'd like to get your help! If you've found a bug or issue where the forums act weird, please details on the issue (the more, the better). Thank you!
  7. This thread has derailed pretty hard. As the original topic seems to have ended, I am locking this.
  8. Dear Noveans, We would like to address the recent speculations that have arisen in our community, and openly disclose some changes that are happening at Novaquark. First and foremost, Novaquark continues to be supported by its long term investors to allow it to launch Dual Universe in line with its original vision. It also puts us in a position to attract experienced talent to complement the team that’s already in place so that we can continue to improve the game. Next week, we will share with you what we think our priorities should be for Dual Universe and how we hope to approach the development of the game with improved processes going forward. An important change to note is that Jean-Christophe, the founder of Novaquark, has transitioned from the day-to-day management of the team to better focus on his position as a board member. Over the years since the creation of Novaquark, JC designed and set the standards for the structural and conceptual foundation of the game, and he feels now that a solid base is there for him to move forward as a strategic advisor. The recent changes in the administrative presidency of the company only reflect the transition of JC to his new role. We’re excited to have the team he has built deliver on his vision for the game. Rest assured that Novaquark’s future is in good hands, and there is a strong partnership between our long-term investors and our team. We believe that the future is bright for the game and for the company, and we cannot wait to tell you where we want to take Dual Universe. With our warmest regards, The Novaquark team
  9. I'm wondering what people think of this? Would having to repair factory bits be a fun thing? or just feel grindy?
  10. There are no immediate plans for a stream. But we are prepping more communications (devblogs and general state etc).
  11. Thanks for the suggestion! Just a quick reminder we do have a dedicated forum for that -- relocating this thread there now
  12. That's because I removed it @Zeddrick We've debated turning that on Generally we ask that you don't necropost, the topic is fine. I have removed the comments that did not meet the Code of Conduct however, the rest is ok.
  13. When in doubt reboot! Tutorials shouldn't be catching you but there is a loading bug we're still working on , sounds like that's what got you. Thanks for the reported solution!
  14. Why are we necroposting? Also keep it on topic. Constructive criticism is welcome, trolling it not.
  15. Can you submit this in a ticket with some screengrabs please? (also send me the ticket number please). Thank you!
  16. https://support.dualthegame.com/hc/en-us/articles/360015710259-Network-Troubleshooting First. If it's still not working then ticket time https://support.dualthegame.com/hc/en-us Good luck!
  17. I am more than a little late, but... welcome aboard!
  18. Constructive criticism is welcomed. Just a reminder, you can be as critical as you like about the game, but attacking anyone (even the game) is not ok. There are many features yet to come yes. I just checked in with our team, we have no current plans to update the road map, but we are planning quite a few communications about the state of the game and where we're going over the next while.
  19. Thanks for letting us know. The team is looking into this, but if anyone else wants to add any scenarios they've noticed this, please do.
  20. Tutorials should be working again! They were briefly disabled over the weekend. Let us know if you're still having issues.
  21. Thanks, we are aware. I don't have any additional news on it right now.
  22. But it has a twist? @jeenah I definitely can feel your frustration, and I appreciate you taking the time to leave us the feedback. The same reminder however that I use a lot is we are still in testing, and the game is not final state. I hope you'll circle back later and give us another go. All the best.
  23. The team has been looking into a variety of solutions including many of the suggestions made here, on the UpVote and in Discord (like compression, collections, parking fees, no fees, etc). I'll let you know when we're ready to announce though
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