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NQ-Naerais

Community Manager
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Posts posted by NQ-Naerais

  1. 8 hours ago, GraXXoR said:

    What with all the necros recently? Have some noobs arrived or something? This is the second dead and buried post I've seen resurrected in less than a day...
    And it's a pointless post at that. Just people whingeing as usual without anything constructive (except the one post in reply to the OP with some actual hints....)
     

    Can't you auto lock posts that lay dormant for 3 months or something? There is rarely anything worth resurrecting that was laid to rest.

    We were hoping to avoid it, but I think we're going to have to turn on archiving. 

  2. 21 hours ago, FrigoPorco said:

    we still don't have IN GAME VOICE CHAT....in a social game! REALLY??? Discord is the worst service on the planet. Skype is better. And these people have not even begun creating an in game voice chat....IN A SOCIAL GAME! What does that tell ya. 

     

    With the various voice chats already on the market, the team decided to focus on our game first before tools that can be used by third party things (like Discord/Guilded/WhatsApp/TeamSpeak/Ventrilo/etc )  

  3. Despite our recent efforts to expand and clear out Market 6, we are still getting reports about performance and clutter. We want to assure our players that we understand your frustration and are still working to find better permanent solutions. 

     

    Meanwhile, we will be addressing clutter across Alioth this weekend. Our plan is as follows:

    • Dynamic constructs that have not had direct interaction with their owner over a set duration (currently 30 days*) will be hidden. 
    • Constructs at the market that violate our rules,  Code of Conduct and EULA will be removed.


    If your construct is hidden, you can unhide (recover) it by using the Fetch tool. To do this, right-click on it in the Construct list on your Map screen. Any constructs that you own, whether visible or hidden, will appear on this list.

     

    Fetch functionality now works for organization-owned constructs as well. For hidden constructs that belong to your organization, your legates can retrieve them via that same functionality. 

     

    Our customer support team is at the ready if you still need assistance recovering your constructs. Simply ping our Live Support staff in the in-game help chat with “@GM” or file a ticket on our support page and we will dispatch help right away!

     

    Please note that this is intended only as a temporary measure to aid performance and improve your experience when visiting these areas. 

     

    We look forward to seeing the results from these changes over the weekend.

     

    May your frames be plenty.
     

     

    *Duration may change based on our findings 

  4. 8 hours ago, Haku0814 said:

    image.png.27c7ac5024db97c768b14b4c24ac1f7b.png

    Renaming items is a way for us to keep things organized. One would think element name would be in place of the construct name in that case. Considering the emphasis should be on the item name at this point. Just a minor design oddity that was noticed is all, thought I would put it out there.

     

    Ya'll DUing a good job, take your time, things WILL blow up in the player base from time to time!

    Heya! Thanks for the feedback. I'm not 100% sure I understand it however, can I trouble you to rephrase?  :) I just want to make sure I understand you correctly. Thank you!

  5. 2 minutes ago, Mhaijik said:

    Patch 24.8 ```• Fixed a bug when the launcher wasn’t displayed correctly on small resolutions``` My launcher on my 24" monitor was fixed with this patch it no longer extends off the edge of the screen. My launcher on my 27" monitor was fine before this patch but is now hosed after this patch and extends over to my third monitor. I can drag it over and make it work. These are two separate PCs. More work needs to be done on the Launcher sizing.

    We agree!  ;) Thanks for the report. 

  6. It should appear when you're in PVP space in a gunner seat.  If not, then my friend - you are the proud new owner of a fresh bug report ;) Please let me know if it's missing though, I've asked the team to check as well. 

  7. 7 hours ago, Jizzlobber said:

    Well at least I am not alone.  I've uploaded all the requested files to the ticket, fingers crossed but am 100% not hopeful.  I looked at a previous ticket that I submitted as was/am having voxel placement issues (can't see what I am placing until it is done, no ghost box, and I have a map marker issue) both are listed as "SOLVED."  Ain't nothing solved, FFS.  It's still f&%$ing broken, I still can't build, and map markers were still placing themselves at the polar opposite of the desired location.  But hey, at least now I can't even get the launcher to pop up, so I don't have to fret over that anymore....

     

    BECAUSE I CANNOT EVEN PLAY THE GAME I PAID FOR SO F&%K IT.

     

    NOW I get it.  NOW I understand the angst.  Been playing for maybe two months, and that's all it takes for the bitter disappointment to set in.....

     

    Have you had a windows update recently? We are seeing some issues from that, otherwise please DM me your ticket number please. 

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