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Posted

Ive just paid for the patron pack but I cannot figure out where to download the game from. Can you point me to the DL link?

Posted
9 hours ago, MrBossMan said:

Ive just paid for the patron pack but I cannot figure out where to download the game from. Can you point me to the DL link?

under your profile main web page

Posted

All I see is my user badge (with pledge level, status, about) and links to edit profile and upgrade pledge.  I'm a gold founder which I think means I should have access.  Am I being blind or missing something?

Posted
On 7/20/2018 at 1:41 PM, Thunderchicken said:

All I see is my user badge (with pledge level, status, about) and links to edit profile and upgrade pledge.  I'm a gold founder which I think means I should have access.  Am I being blind or missing something?

i would contact support also could you post a screenshot or come into discord so someone can try to help you

 

https://discord.gg/GX2tQSW

Posted

I can see the download and have downloaded it. I understand that there are specific Pre-Alpha Days where I can test.

 

So far so good. But there is also mentioned a specific area in the forums where we can discuss topics, that will fall under the NDA.

 

As I see the exact same forums as before, do these forums really exist and if so, who do I need to contact (and how) to get the right forums/boards assigned.

 

/Edit:

Okay it was to obvious: 

 

Thanks

Ser

  • 3 weeks later...
Posted

Hi guys, sorry to jump in but I'm a Kickstarter Gold Founder, am I supposed to be able to have access now? I don't have the DL link just the upgrade button. Should I have access and will I need to contact support if I haven't got the option to.

  • 2 weeks later...
Posted
4 hours ago, Polemisch said:

I bought it too, but I cant see a download button? 

Go to https://community.dualthegame.com/ , log in, click on "Dual ID", and scroll to the bottom :) 

 

HOWEVER - It seems that you only got the Sponsor pack, so your download is not available yet. You need a Patron pack or higher to download the game. 

Posted
On 8/8/2018 at 3:45 PM, Cutlass72 said:

Hi guys, sorry to jump in but I'm a Kickstarter Gold Founder, am I supposed to be able to have access now? I don't have the DL link just the upgrade button. Should I have access and will I need to contact support if I haven't got the option to.

yes

Posted

Here is the official reference:

access_chart.jpg__900x553_q85_subsamplin

 

 

On 8/8/2018 at 10:45 PM, Cutlass72 said:

Hi guys, sorry to jump in but I'm a Kickstarter Gold Founder, am I supposed to be able to have access now? I don't have the DL link just the upgrade button. Should I have access and will I need to contact support if I haven't got the option to.

Yes, you should have access to the "Pre-alpha Feedback" sub-forum and you should see a "Downlaod the game" button here: https://community.dualthegame.com/accounts/profile.

If not, please contact support at https://support.dualthegame.com.

 

On 8/18/2018 at 4:17 PM, Polemisch said:

I bought it too, but I cant see a download button? 

As shown above, sponsors will have access to alpha, which is not started yet (planned for the end of the year).

So it is normal that you cannot download the game.

 

@yamisniper, @Kuritho you don't understand each other because you are mixing contexts: @Cutlass72 has access, @Polemisch does not.

That's why it is better to start a new thread by the way ;).

 

~ Merwyn

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