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Forum Rules

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We want this forum to be a place where everyone feels empowered to have an open and friendly discussion with us (the Novaquark team) as well as other community members.  To help make this possible we have created rules we feel will keep things positive and ensure that proper netiquette is observed.

By posting on this forum, either publicly or through private message or other means, you explicitly agree to follow the rules and guidelines posted here. If you do not agree with these rules – in whole or in any part – then do not post. All members will be treated as if they have read and understood these rules and guidelines.
(I) Be respectful and courteous.
The Dual Universe forums and community site are provided for Dual Universe players and those interested in discussing topics directly related to Dual Universe. We understand that community members may disagree with each other, and even with us, but we expect opinions to be expressed in a reasonable and polite manner.  It is important to maintain an atmosphere of civility and respect, so that all voices may be heard.
(II) Communicate constructively.
All communication, whether between players, moderators or Dual Universe staff, must be constructive. Posts without constructive commentary can distract from the topic at hand, reduce the visibility of valuable communication, and discourage others from participating in the conversation.
(III) Following actions are prohibited:

  • Posting off-topic replies or replies that are likely to drag the discussion off topic.
  • Necroposting on old threads (unpinned threads in which the last reply is older than 2 months).
  • Spamming on a specific topic. This includes creating multiple discussions on the same topic in the same or multiple forums.
  • Cross-posting a specific reply. This is also a form of spamming.
  • Posting an image without a meaningful text. A meme is not a response to a discussion. They are usually disruptive and can be easily misinterpreted. The same is true for animated GIFs.
  • Calling out other players or community members by name to shame them for actions or opinions you may disagree with. Naming and shaming is not tolerated.
  • Posting in any manner that disrupts an official thread. Official threads are topics created by the Novaquark team for the purpose of collecting feedback and opinions.
  • Threatening legal action. Unfortunately, this kills all conversation immediately as we must refer all further discussion to our legal team. To preserve the conversation intact and unaltered these types of responses may be immediately archived.
  • Trolling (provoking) people.
  • Flaming (insulting, attacking) people. Picking fights isn’t a good way to make your point. It usually means you don’t have one and are just trying to cause trouble.
  • Using profanity. Including creative spelling or character substitution to bypass word filters.
  • Using the report system in an abusive manner. This is a form of harassment and a tremendous waste of time for both staff and moderators.
  • Discussions and comments involving real life politics, ideology or religion. These can be incendiary topics and will usually lead to inappropriate behavior and uncomfortable situations.
  • Publicly posting any private discussions, conversations, or other material between a user and a Novaquark employee (confidentiality policy).
  • Refusal to follow the directions of Novaquark staff or representatives.

  • The use of an alternate account to circumvent a forum suspension is forbidden at all times. Additionally, the use of alternate account(s) to influence or misrepresent opinions is strictly prohibited. All forum accounts must adhere to the forum rules and Code of Conduct. Failure to comply can result in disciplinary actions against all associated accounts.

Violating these guidelines may trigger a warning, followed by either a temporary or permanent suspension of forum privileges depending on the severity and frequency of the violations.
(IV) The following actions may result in the immediate suspension of forum privileges:
There are some actions severe enough to result in immediate temporary or permanent suspension of posting privileges without prior notification. Serious or sustained offenses may result in suspension of not only the user's forum account but game account as well.

  • Threatening other members or Novaquark staff. No, “just joking’ is not a defense. We take this very seriously.
  • Publicly revealing account or personal information of any person, community member or Novaquark staff.
  • Posting harmful links pointing to viruses, malware, worms or trojans.
  • Posting sexually explicit content. Including posting links to such content.
  • Hate speech is not tolerated in any form.
  • Attacking any ethnic group, religion, gender or sexual preference/identity.
  • Promoting exploits, cheating programs, piracy or any sort of illegal activity.
  • Attempt to impersonate Novaquark staff or another member of the community.

Violations of these rules may result in further steps taken with outside authorities or agencies. This may include your Internet Service Provider (ISP) and local or national Law Enforcement agencies.
(V) Abide by moderators and Novaquark employee’s instructions.
If you disagree with a moderator or employee's actions, do not discuss or challenge the matter in forum posts. Send an e-mail to forum@novaquark.com, and be sure to include your forum handle (name displayed on the forum), but NOT your password, and clearly state your concerns.
IMPORTANT: Forum content is moderated at Novaquark's sole discretion, and content may be modified, removed, or otherwise restricted by Novaquark employees and/or moderators.
Best Regards,
The Novaquark Team.

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