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NQ-Nyzaltar

Community Manager
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Everything posted by NQ-Nyzaltar

  1. Now that your account is validated, you should be able to reply to this topic. Nothing should prevent you to do so. Best Regards, Nyzaltar.
  2. Hi MaxZZzzz, Welcome on the official Dual Universe forum. You have nothing to do except wait a little (generally less than 24h, excluding week-ends) Best regards, Nyzaltar.
  3. For the same reason(s) mentioned in this thread, this one is going to be locked as well. (It's okay to explain the reasons why someone is leaving but it's not okay to publicly accuse someone on the official forum). Thank you for your understanding. Best Regards, Nyzaltar.
  4. Hi everyone, As some participants are quite new on the forum, I'm going to make a reminder (I didn't have enough time yesterday and I apologize for that). The forum shouldn't be used for public accusations (even if they are true). It's clearly stated in the forum rules here (III-e). If you have a problem with some other community members, you can: Contact the Novaquark team (contact either the CMs by private message or the Customer Support team by mail at support@novaquark.com) if you think someone has broken some rules on the forum or the Community Poral (Community Portal rules can be found here). If some rules have been broken on another platform, please discuss with the Admin/moderators of this platform, instead of using the official forum. Starting throwing insults at each other is not ok. Some posts have been archived yesterday without giving any warning points but if this escalates, we will start to give some. Again the forum rules ask you to remain polite (even toward people you don't like) if you want to use the official forum. As this thread contains nothing constructive, it's going to be locked. Thank you for your understanding. Best Regards, Nyzaltar.
  5. Hi Elildar, The Idea box and the in-game bug report feature are two completely different features: - It has never been planned to manage all the bug reports through the forum. There will be an in-game bug report feature and this will enable players to send their report directly to the customer support / QA team. We should also have a list of thematics among which the bug reporter will have to choose one before sending the report. However, during the Alpha we will try to keep updated a list of the bugs already known, in order to save players time if a bug has already been reported a hundred times. - The idea box sub-section hasn't evolved since the forum opening 2 years and 4 months ago. It's probably about time to develop it further, like becoming a full forum section with sub-sections per thematic. - For the most advanced things you suggest, no, it's not just "some database and webpage modifications" and it's not just 1-2 days for an IT developer either. The forum is based on the IPBoard engine developed by a full web developer team, and meddling with the core code (when the developer is external to the IPBoard team) might be a bit tricky to have a global vision of the code and make changes without breaking anything. Also, we try to limit the amount of customizations we add to the forum engine as it could also break the forum when we try to update with official IPBoard updates. We don't say it's impossible, it's just that it's far more time consuming than it may seems at first glance. We don't say we won't do it at some point, but we currently don't have the time to focus on that, especially as we don't have a full-time dedicated web developer at the moment (but we will have one very soon. However, his priorities will be the official web site, the community portal and the crowdfunding portal before thinking to add any feature on the forum). Best Regards, Nyzaltar.
  6. Hi ZipSnipe and welcome on the official Dual Universe forum! You haven't anything to pay for that. It's just that you can't reply to any topic until your account has been validated (it has just been done, so you should be able to reply to any topic now). Best Regards, Nyzaltar.
  7. Hi everyone, Well, it seems some people never learn. Thinking that it's now ok to generate trouble on the forum after being refund is exactly the kind of toxic behavior that we won't let slide. We gave a last chance that has gone to waste, obviously. Please don't feed the troll when you see one. Best Regards, Nyzaltar.
  8. Hi everyone, Just a short message here to emphasis/remind the fact that using fake accounts on a big scale to inflate artificially the size (hence the visibility) of an Organization, especially when the Organization founder(s) is/are aware of this and let it go (or is a part of the problem), this can lead to the Organization deletion. This won't prevent the involved people to recreate their organization, but if this abuse (use of fake accounts) is done by the same person(s) again, the sanction will escalate. Best Regards Nyzaltar.
  9. Hi everyone, A reminder seems needed on this topic: - An account is strictly personal. - You can only use the accounts for which you are the rightful owner. - You can't lend or share your account(s) with anyone else (even a friend or a member of your family). No exception will be taken into account. - Accessing to an account that isn't rightfully yours is strictly prohibited. - If someone asks or harasses you to give your authentication information to him/her, do not comply to his/her request. - If someone harass you for such a thing, please inform the CMs by private message and/or contact the support team at support@novaquark.com. The consequences of sharing an account: - The security of your account is breached and if something wrong happens on your account, you lose the right to ask the help of the support team. - If the person with which you have shared your account has committed infractions, the sanctions can be applied to your account as well, even if you didn't commited the infraction yourself but your account has helped in anyway to commit the infraction. Please keep in mind these very important points. Thank you for your understanding. Best Regards, The Novaquark Team.
  10. Hi huschhusch and welcome on the Dual Universe Official Forum! To answer your question, any possible feature is frozne at the moment for the Community Portal (beside fixing existing bugs, of course). The main reason is the Dev Team is focusing on the Alpha. However, there is a good news: a web developer should join our team soon, and one of his missions will be the development of the Community Portal. I can't promise your suggestion will be on top of the list, but there's a chance that you'll see it appear at some point Best Regards, Nyzaltar.
  11. Hi Arkythekiller, Climatic phenomena you describe are not on the list for the official release roadmap. However, it might be part of an expansion after the official release. Best Regards, Nyzaltar.
  12. Hi everyone, Please remain polite on the forum toward everyone, even if you are in conflict with some participant(s) in this thread. As this topic starts to be recurrent, it seems there is a need to clarify publicly our stance regarding subReddit channels. 1) Please do not bash Reddit and Subreddit communities. Yes, there are drama, conflicts, rants and many other negative things that can be found on some subreddit channels, like on any platform. It’s the Internet. However there are also a lot of positive discussions and nice people on many channels. So please refrain to condemn redditors as the whole, without exception. Also, as mentioned before, Reddit is an efficient way of giving more visibility to Dual Universe. Not all Reddit readers are bad people (far from it) and it would be nice if we can show them that Dual Universe exists and might be a game they were waiting for. 2) Reddit insists to avoid having company staff in charge of the subreddit(s) talking about game(s) of the said company and we understand that. While it might seem as a poor excuse to get a non-qualified person in charge, but it's not: even if it's not the case of the majority, there are some companies that don't behave professionally when it comes to communication by silencing dissenting without exception. That’s sad to say but even it’s a minority of devs, some don’t act ethically when they get moderation rights. We are a few at Novaquark to have already witnessed that. Is the current subreddit management mode perfect? Probably not, as other abuses can be made, but we have to deal with it. For the same reason, we also understand that Novaquark has no right to put in charge any community member on a specific subreddit. The request must come from the community member alone. 3) In case of subreddit Moderator abuses. The Reddit policy invites anyone targeted by an abusive moderation on a subreddit channel to contact directly the official Reddit staff (contact@reddit.com). You can tell us for informative purpose if you have been the target of an abusive ban by a subreddit moderator, but we won’t be able to help on that matter. To be more precise, here is an official (and understandable) stance of Reddit Staff: 4) The current situation between both subreddits talking about Dual Universe. - On one side we have the oldest subreddit and the biggest number of followers, but with an erratic activity (nearly no activity during one year after its creation, then highly variable activity afterward) and not tightly connected to the existing Dual Universe Community. - On the other side, we have a younger subreddit, created due to the inactivity of the first one, with less followers, but with a stronger activity and well connected with Dual Universe Community as it is managed by active members of the existing Dual Universe Community. Both parties have reasons to claim their legitimacy. 5) Which factor(s) we value as the most important to work with a subreddit channel. Reddit seems to give more importance/legitimacy to the following factors: - The seniority of a subreddit channel - The number of people who follow While we respect their choice, we have however a different approach regarding the factors we value the most for a possible partnership, especially: - The most regular / highest activity of a subreddit channel - Regular members of the subreddit are already informed on all basic questions, being able to answer to newcomer questions without difficulties. Why we chose these factors over those chosen by Reddit: - We favor organic growth: in our opinion, a young but active subreddit is going to attract more naturally and efficiently new followers than an old but less active subreddit. - Interesting discussions/debates can emerge on Reddit only if a large part of the readers are already well informed about the basic knowledge on the game. In the case where the two subreddit channels talking about Dual Universe don’t merge peacefully, we see two scenarios: a ) No subreddit merge but at least a gesture of goodwill from both sides to gather the whole group of Dual Universe fans on Reddit. Considering the other subreddit channel as a “subreddit” sibling and inserting a link pointing towards it (which would mean that there is a link on /r/dualuniverse pointing to /r/dualthegame and another link on /r/dualthegame to /r/dualuniverse. Maybe even share the activities between both subreddits (like all basic questions would be posted on /r/dualuniverse and all the more complex discussions on /r/dualthegame. That’s just a suggestion based on how both subreddits have evolved until now and absolutely not an order). If such agreement is reached, there will be no problem to partner with both subreddits. However, it will be up to subreddit moderators to submit to Novaquark possible events they would like to do on their subreddit (not the other way around). Then we will discuss how much time we can allocate to such events. b ) No subreddit merge and no agreement reached. In that case, we will partner only with the subreddit that has the highest activity and connectivity with the community, for the reasons stated above. As the moderator of /r/dualuniverse seems to be someone else than AidenAiden now, the new moderator will be contacted to inform him about our stance toward subreddit channels and we'll see what comes from the discussion. Best Regards, Nyzaltar.
  13. While there isn't currently a tool to measure angles in-game, you have however some visual feedback to measure the distance in straight line when you are in Building Mode, as shown in this DevDiary video (at 3:27): - a square defined with faint lines indicates a side length of 25cm (the size of a voxel on a Construct). - a square defined with moderate lines indicates a side length of 50 cm. - a square defined with strong lines indicates a side length of 1m.
  14. Hi everyone. Until now, we couldn’t manually manage (remove/promote) Legates in an organization easily on the administration side. Since Yesterday, we are able to use a feature simplifying considerably the process. As we already mentioned many times in the past, we (Novaquark) don’t want to involve ourselves in the management of organizations created by players. However, we are also aware that the current (and temporary) state of the management system contains obvious flaws. You know it. We know it. As this is still “work in progress”, we hoped that organizations creators will be reasonable enough to avoid abusing the well-known flaws of the system and would wait that all the rules are implemented before trying to sabotage other organizations. So we are going to state the obvious here: It’s ok to “play a bad guy” and use dirty tricks once all the rules are implemented. However, it’s absolutely not ok to start exploiting the flaws of a work in progress system: this is not “playing a bad guy”, this is just toxic behavior and trying to gain an advantage while not playing by the rules. That’s why - despite our will of non-involvement - we will make exceptions until the full implementation of the RDMS (Rights & Duties Management System) for the Organizations. Why did we decide to intervene? Two reasons: 1) In the current state, a Legate has much more power than in the final system, due to the minimalistic mechanisms temporarily in place. If in the current system, any Legate has the right to promote a member to Legate status by himself alone, in the final system the default rights will be completely different: promoting a legate will be done only with a vote by majority rule, or the right to promote someone will be given to specific persons and not every Legate. 2) In the current state, a Legate cannot be demoted by any mean (even by the creator of an organization). In the final system, default configurations will allow to demote a Legate with a vote by majority rule. A Legate could also be demoted by specific persons who have been given the right (most probably by the Organization founder) to do so. How is this going to work? Each organization is going to have one "wild card": if there is a problem with the Legates in an Organization, you can contact the support team at support@novaquark. However, keep in mind we (Novaquark) reserve the right to intervene (or not) on a case by case basis. Example of a case where we will intervene: Some Legate using the flaw of the current temporary system to vandalize (or generate troubles in) an organization. Example of a case where we won’t intervene: Two organizations have merged in one, and now both creators of previous organizations want to mutually exclude each other from the organization. In this kind of case, we won’t remove anyone. We won’t favorize one creator above another. However, we will do our best to help finding a satisfying solution for both parties. As a global reminder: If someone finds a loophole in the rules in place (that may happen), and this loophole is used to generate trouble and spread a toxic behavior, we won’t stay idle watching the situation deteriorating. Best Regards, Nyzaltar.
  15. Hi Elildar, Sorting the ideas posted in this section is part of our to-do list. We also want to make a table on which we would answer if the idea is: - accepted and included in the roadmap before the official launch - accepted and included in the roadmap after the official launch - accepted and might be included but much later. - rejected temporarily (because of some reasons, but that reasons may disappear at some point) - rejected definitely (because of reasons that have no chance to disappear or because it's just not compatible with our game vision). However, as we have a lot of priority tasks at the moment, this hasn't been done yet. If someone was willing to make at least a kind of summary of the ideas already posted (with links toward the involved topics) right now, this would help both the Community and the Community Team. Best Regards, Nyzaltar.
  16. Hi Malice and welcome to the official Dual Universe forum! The answer to your question is: yes, totally! You will be able to build a ship with the shape you want! Making the game in voxels was specifically meant to let player creativity go free when making a ship. However, choosing an exotic shape might not make it easy to have an optimal efficiency. It will be up to the builders to make the balance between design and efficiency Best Regards, Nyzaltar.
  17. To avoid creating multiple bug report threads, please focus all you reports on this thread: https://board.dualthegame.com/index.php?/topic/11320-official-new-forum-bug-report-thread/ Thank you in advance. Best Regards, Nyzaltar.
  18. To avoid creating multiple bug report threads, please focus all you reports on this thread: https://board.dualthegame.com/index.php?/topic/11320-official-new-forum-bug-report-thread/ Thank you in advance. Best Regards, Nyzaltar.
  19. To avoid creating multiple bug report threads, please focus all you reports on this thread: https://board.dualthegame.com/index.php?/topic/11320-official-new-forum-bug-report-thread/ Thank you in advance. Best Regards, Nyzaltar.
  20. Please report any bug you encounter. We are looking into it for signature display. @_mefsh_: This is not a bug. If you already changed your display name once, you can't do it anymore. Best Regards, Nyzaltar.
  21. Hi everyone, The problem should be solved now. If you still experience it, please let us know! Best Regards, Nyzaltar.
  22. Hi ShadowGamer5 and welcome on the forum. We have already clearly stated that it's absolutely not the intention of the Dev team to allow such a thing. There will be a need to have at least one human player to pilot each ship. Best Regards, Nyzaltar.
  23. Hi Neolithic, Most of your questions can find an answer if you read the FAQ and all explanations available on the Kickstarter page. While the Kickstarter campaign has ended almost everything regarding the Founder packs of the Kickstarter campaign remain true for the Post-Kickstarter Founder packs (minus exclusive Kickstarter rewards). So please, read everything there. As for the "unusual" questions for the highest Tier - Packs: - Can I start a family with a member of the Novaquark team? Nope, you can't start a family with one or several members of the Novaquark team. That's not part of the deal. - What does it really mean to spend a day or half day with JC and/or the team? It means you can follow the daily life of the studio and discuss with Novaquark staff about Dual Universe for the time described in the pack. Nothing extraordinary here: it's a kind of reward that has already been seen several times in highest tiers of other crowdfunding campaign. Note: a full day is not 24h but a full working day. - What if Novaquark staff is being attacked? Anybody could be attacked. No one is safe. It takes courage from getting out of the bed every morning. It's part of life. If you want more details regarding the answer to life, the universe and everything, we suggest to meditate on the number 42 or try to find the supercomputer Deep Thought. - What if Novaquark is hacked? Same answer as for the question above. - What if a DU Secret is exposed? Those participating to a DU secret will be only aware of the secret they are involved in. Moreover, there will be a NDA on that topic. If someone want to blew up the DU secret he/she's involved in, he/she will be in for legal problems, without counting how he/she will be perceived by the community members, who will most likely not see this with a good eye. Not a very smart move and a very expensive joke, but that's just our opinion. Best Regards, Nyzaltar.
  24. Bonjour Papotar et bienvenue sur le forum officiel de Dual Universe. Cette question a été fréquemment posée, et de ce fait, un sujet en Post-it vient d'être créé. Pour plus d'informations sur ce sujet, nous vous invitons à lire ce fil de discussion. Si vous avez d'autres questions tournant autour d'une version francophone, merci de les poster à la suite de ce fil de discussion dédié. Ce sujet va maintenant être clôturé. Cordialement, Nyzaltar.
  25. Hi Neolithic and welcome to our forum. Before jumping to conclusion about "somebody has copied/stolen your work" and generate drama, it's important to be sure that authors of these websites haven't just done a collaborative work, or used the same type of CMS (Content Management System), as this would explain why they are similar on the format aspect. For these reasons, as long as the content is not copied, please contact the authors. Moreover, this forum is not the place to start accusing people (read the forum rules) Thank you for your understanding. Best Regards, Nyzaltar.
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