Jago causing game crash

[Bradathur]

Hi guys, anybody else having issues with Jago?  i flew there today and now i am unable to play.  Everytime i login i crash at 72% load screen.  I thought maybe this is an issue with my PC so i tried on another PC and still had the same issue.  Also i logged on my PC to another account and didnt have any issues on alioth.  I am pretty much screwed until this is resolved sadly.  

[Nokens]

I settled on Jago more than a week ago and I have no particular problem

 

I suggest you ask support to help you on this one

[le_souriceau]

@Bradathur, yes, same issue! On Jago.

 

Unhandled exception while trying to load (45% for me).

 

Also I heard some more people experiencing it (in support Discord) without clear way to solve it. Cache clearing or force respawn from launcher so far not helping. I guess something corrupted data on NQ side, so may be server restart will help. If not I don't know -- asking GMs to teleport?

 

[Cytoxx]

Had the same issue yesterday - so I guess it isn't solved yet.

A GM teleported me to a district on Alioth, from there I made it back to my old base on Sanctuary.

In the meantime I started to build a new space ship, waiting that Jago will be fine again - hopefully soon.

[le_souriceau]

Yep, @Cytoxx is right -- GM teleportation works and solves problem (so its truly of currently bugged Jago, not coincedence).

 

Looks like it not for everyone, but my speculation it may be connected with 3 factors:

 

1) log off underground?

2) log off in particular time or "server state" when location save is "corrupted"?

3) may be corruption was on level of server cluster that serves Jago?

 

 

[Aaron Cain]

Maybe rename topic to every district-market-placewith more then 5 constructs and people Crash.

This morning i already crashed I dont know how many times by trying to teleport from one district to another.

Game does a full closure, not even the error or crash screen pops up.

 

[Nokens]

And now I am afraid of leaving Jago ?

[Cytoxx]

Is the issue regarding Jago solved (I'd like to go back again)?

[Bradathur]

I was able to get back on and mine there.  Seems to be resolved.