Fain80 Posted June 15, 2018 Share Posted June 15, 2018 Hello! I have a Kickstarter pledge and am not sure how to turn it into a contributor pack. RIght now, it's treating me like I have no pledge at all that I can tell. Is there a button I need to click? Support I need to contact? Help! Link to comment Share on other sites More sharing options...
Mod-Merwyn Posted June 15, 2018 Share Posted June 15, 2018 Hi Fain80, First, here is the new describing pledge improvements: https://www.dualthegame.com/en/news/2018/03/07/supporter-rewards-for-founder-backers/. If you still want to buy a contributor pack on top of that, you will pay the full price and you need to use pledge page: https://www.dualthegame.com/en/pledge. If I remember correctly, there is only a small hint when proceeding to payement saying that backers are now allowed to also buy a contributor pack. If you still need more help, you can ask the support here: https://support.dualthegame.com/hc/en-us. You may also be interested in this post about forum access: https://board.dualthegame.com/index.php?/topic/13294-accessing-the-pre-alpha-forum-section/. ~ Merwyn Link to comment Share on other sites More sharing options...
Greenfox Posted June 16, 2018 Share Posted June 16, 2018 This should just be posted here. People don't like reading too much xD. If you have any of these packs, you get the corresponding acess of the new packs. If you want another supporter pack, you will need to buy that. No upgradeing possible. Villspor 1 Link to comment Share on other sites More sharing options...
Pestilence Posted June 16, 2018 Share Posted June 16, 2018 I am a bit confused, too. I once pledged 15€ for the iron founder pack - does this mean the 15€ are lost in space? Payed for nuts? Link to comment Share on other sites More sharing options...
xTremePower Posted July 9, 2018 Share Posted July 9, 2018 I agree too... I pledged the Iron pack too in 2016 ... I don't want to spend more for a supposed game that supposed to come out in more than 2 years when I buy them ... so now ? 15€for what ? I will have the game at the launch ? this game will not be free at launch ? I spend 15€ for why ? no iron or bronze pledgers will have any gifts ..... and can't upgrade my pledge to a better actual pack ... have to pay full price ... Thanks guys ... thanks to let early pledgers who paid you in 2016 with nothing as gift ... You are exactly like the mobil operateurs ..... new users have many gifts ... old ones, who paid and trust in this game will have nothing .... Sorry to only spend 15€ 2 years ago .... and be an useless pledger .... Link to comment Share on other sites More sharing options...
NQ-Nyzaltar Posted July 10, 2018 Share Posted July 10, 2018 @Pestilence @xTremePower No, your pledges are not wasted and were totally appreciated during the Kickstarter campaign. As Iron Founders, you will have two months of play time at the official release (the game itself being free, you won't have to buy it). You will have also some exclusive Kickstarter rewards. While Silver Founders and above getting automatically some perks from the most recent supporter packs as mentioned on this page, we are also planning to give something to our early backers with an Iron or Bronze status. Just be a bit patient, we are not forgetting you, and we still (and will always) greatly value your early support Best Regards, Nyzaltar. CoreVamore, Lethys and Villspor 3 Link to comment Share on other sites More sharing options...
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