CDEEKS
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Posts posted by CDEEKS
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I would never discuss such subjects on this particular matter, howver i do think it would be in the intrest for the community to see the way a GM is treating customers who only seek to help to circumvent the games many technicall issues and bugs. but i will try resolve this issue using the ticket system i just need assurances the GM in question wont see this complaint as i want a senior manager to get all the information first.
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24 minutes ago, Msoul said:
For future reference. If anyone needs to report an incident with NQ staff or appeal a moderator/GM decision. You should first submit a ticket on the support site detailing the issue. This will allow you to include logs and or screenshots. As of writing, the proper support ticket categories are "Rules & Policies" with relevant sub-category "NQ-Staff" or "Bans" respectively. Once the ticket has been submitted you can usually expect a response within in a week, but note that it could be longer depending on the severity of the issue, size of the investigation, and ticket backlog. If you believe that the problem is severe enough to warrant immediate action, contact one of our community managers via DM (either on the forums or in Discord) and give them your ticket number. Note you can also send an email directly to support@novaquark.com just make sure to include your account name and all the relevant information.
Also a word of warning, do not discuss/disclose private conversations between you and NQ with the public. This violates the confidentiality policy as well as the DU code of conduct and can thus lead to account sanctions.
I think i would rather speak in a 121 with anyone except the NQ staff member in question, i have not disclosed any identity or details of wich staff member for this reason above. a ticket will potentialy be looked at by this member of staff so this is out the question. ty for advice i will follow up on the discord.
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Hi, this is not a bitch post but more of seeking advice. I only recently returned to DU in the past few weeks and as much as I am trying to enjoy with my friends who also recently returned, we have experienced many tech problems and died due to various reasons . Mostly lag or constructs not rendering in etc. But every single time I ask for repair or help in chat I do get it . Except, this one GM who I will not name has been very very bad attitude with me and tells me the issues are my PC and the server is 100 percent pure, he has me doing all kinds of ridiculous things to test my pc and then he gets angry and very dismissive to me in the DM chat. He tells my I have to make a ticket and potentially wait 24 hrs for something tht takes them seconds to fix. Now I get there busy and probably stressful for them but this is no excuse for the terrible attitude.
I have great help and amazing service from all other GM whatever the issue but this one dude I think has something against me because no matter how polite or patient I am with him he just constantly gives horrible service to me. Inwould like to appeal to any senior moderator or manager to PM plz I will provide logs and details . I don't want to feel I can't ask for help in game and this is how I feel atm. Thanks for reading NQ.
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On 5/5/2022 at 6:39 PM, ADCOne said:
Never mind - If you change the docking settings to auto dock with your own ships it works fine 👍, glad its not taken me days to figure it out though
How to do auto docking?
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1 minute ago, blundertwink said:
This is the speed in which NQ has always moved...I do think it's weird that they expect people at release to stay subbed for months while they do small changes and rarely communicate about them between patches.
Release is going to be really hard for them...like, really hard.
I thought with a new CEO things would get better but yet to see this
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7 minutes ago, Yoarii said:
Please NQ, end the suffering and announce your decision. There's nothing but bad PR resulting from this limbo.
They won't because no matter the decision there going to loose.some players and there not going to do that until last minute to keep the players guessing 🤔 (and paying sub)
For me it's the skill points if I go to 0 from 65mil I don't think ad have it in me to start from scratch.
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So the solution here is a simple one. "
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- Extremely complex to put in place properly without the known loopholes interfering (such as piling up Resources and Elements on existing Constructs before a wipe and removing them after to sell them)
Before wipe You tag every single construct existing at moment of wipe with a unique I'd or watermark and then blacklist them on néw servers markets and can't be resold but can still be used only on that construct.
Secondly I believe the the tone of this writing suggests to me NQ are writing this in a tone of convincing us , wich could suggest NQ already made up their minds and a decision has been reached and there fishing for response from community.
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Great thanks
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15 hours ago, Hades said:
Although I agree with your sentiment, I do hope you don't turn on NQ when development doesn't go 100% to plan lol
As long as they don't adopt the shady business practices that CIG have among various other controversial issues they're at the helm of. but that's a discussion for another time on another forum am not bringing the toxicity to here there is plenty of that over at CIG.
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1 hour ago, NQ-Nomad said:
Hi,
We're always happy to see enthusiasm regarding our game and we're thankful for that. This being said, here are a few things to keep in mind to be sure to keep things clear and healthy for everybody:
- Dual Universe community members must comply with all the rules established by Novaquark (Terms of Use, Privacy Policy, EULA, Forum Rules, everything)
- Even if we have nothing to say about the rules other developers establish to manage their games and services, we will never encourage any behavior bending or breaking Terms of Service or other kinds of code of conduct of any sort regarding a non-Novaquark game or service
- If our own rules and policy are not clear enough at a defined time, we'll update them as soon as possible to reflect as best as possible what we want -or not- to see happening in the community. This is done to keep things fun for everybody. Players feedback is very important here
As we always said, we want to foster a warm and welcoming community. This asks to establish rules and guidelines. Common sense means that some are permanent and others could evolve as time goes by. So to make sure everybody has a good time, we kindly advise respecting the rules you agreed to comply with by creating a Novaquark account (and to do that in other games in general).
Dual Universe is a sandbox game and by nature, everything will be open. That's one of the most exciting things about our game. It has never been done like that before. At least, not at this scale. We're not naive, all kinds of behaviors will emerge from it.
Concerning the behaviors outside the game, same thing. And we want to prevent as much as possible the bad kind of actions we too often see as gamers and that are a plague for our passion. Grey and black market key exchange/selling/whatever-little-arrangements are among them. This is not something desirable when you want to maintain things cool for everybody.
It's not only frowned upon, we clearly disapprove that. A free key is a free key. It must be gifted for nothing in return. We know how things work though, we're not idiots (we're gamers too) and we will try to prevent that as much as possible with the means and resources at our disposal.
Again, if our current rules are not clear enough, we'll update them to reflect what is okay and what's not and the possible rewards or sanctions that could come out of that. And as always, the dialog with you guys remains open.
We'll give news on the roadmap this Summer, as announced. We're also considering new ATV members and will communicate about that in due time.
Cheers,
Nomad
I fully understand what you're saying, thank you. I was naively thinking that the key was, in fact, the same as the 3rd package and granted me access to the game once per week. Since that's not the case i will just wait to a released date is announced for the beta and ill buy my key the real way
Keep up the great work guys and shove this project Down CIG's throat lol
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Just now, blazemonger said:
Besides, this suggestion certainly violates the EVE TOS and would be a bannable offence. I'd reckon NQ would not approve either but we'll have to wait and see what a mod says.
Screw EVE TOS am done playing that game and as for NQ they have nothing to do with how i get my beta key. if a backer decided to gift me a key then there is no rules being broken.
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19 minutes ago, The_War_Doctor said:
The keys are for beta, and as we are still currently in prealpha waiting on a new road map, it would be impossible to say when Beta would even hit. It is possible to back at the 60 dollar level then as you are able bump it up to the next level and so on only paying the difference between the packs.
From what i understood it to be if you got the $180 pack you get weekly server invites. I guess the person who buys that gets it but those 3 keys they gift wouldn'?
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Hi, i have decided to stop following SC and focus on DU, it looks like this may be released long before SC but i won't get into that topic on this forum. Unfortunately, I don't have the $ to buy the packages yet thus are looking to rade anyone who plays eve online. as i understand it if you buy the $180 package you get 3 keys to share, I am willing to trade Eve online isk for one of those keys. i currently, hold about 60b isk and if anyone is an eve fan and has keys to share i would be willing to trade.
Need to make official complaint about a GM
in General Discussions
Posted
So true,my friend who returned a few weeks ago has already taken off again because every morning he logged in his L hauler went for a stoll off his station landing pads and would be 100 percent broken on the planet 😆 🤣