SGCamera_Beta

They talk about RDMS more in a few other places, including one of their dev vlogs.  I agree it isn't clear at this point how to apply it to being a quest board or the like, but they are planning to make RDMS THE management tool for the game.  I think players will make systems like quest boards and reputation systems work using the tools NQ provides.
 
Regardless, its a civilization building game- if you don't trust that the person giving the quest will compensate you, then don't take their quest.  I expect reputation will be worth its weight in gold.

Hi everyone,
 
As an exceptional case, we are replying this topic, even if it’s closed, to avoid any misunderstanding. As an exceptional case, as the involved user has explicitly asked for public explanation and the customer support agrees with it, we are in a situation where both parties agree to make it public, so it doesn't break the confidentiality policy. We also want to share this as an example that things don't happen for no reason (and in the case of an error, we are ready to fix it).
 
Just to put things in perspective:
- Emtec3PL account wasn't suspended regarding the game (the account has never lost his rights to play the game when the time will come).
- Emtec3PL account wasn't suspended on the forum and was still able to contact Community Managers in private.
- Emtec3PL account was suspended on Customer Support side.
 
The situation:
- Emtec3PL pledged 1 euro as a symbolic donation during Kickstarter campaign (in which case it was clear it was a donation, with no rewards attached to it).
- Emtec3PL pledged then an Iron Founder Pack after the Kickstarter campaign, which has been upgraded as a Silver Pack shortly after.
- As explained in the news on our website here the access time, depending on the founder level, was pretty clear and self explanatory: 
All Kickstarter Founder Backers get access at Alpha 1.  Post-Kickstarter Founder Backers get access at the earliest at Alpha 2. Emtec3PL becomes a Founder Backer after the Kickstarter campaign, first as an Iron Founder, than as a Silver Founder, so he's rightfully considered as a Post-Kickstarter Backer and will get access Alpha 2. Emtec3PL contested that fact and asked repeatedly to Customer Support for an access to Alpha 1. Novaquark Customer Support denied the request and explained why. The last answer from Emtec3PL to the Customer Support was the following:
 
Emtec3PL sent this reply because he will have access to Alpha 2 (as planned), and not immediately (as he wanted). Obviously there was no possible discussion anymore, and as part of the process for harassment prevention, the account has been suspended on the customer support side. If Emtec3PL is willing to come back to a more constructive discussion, the account can be unsuspended.
 
This example might be useful to put in light how we manage customer service here at Novaquark. Globally there are two schools of customer service:
 
The old school: "Customer is king."
This vision implies that no matter how the customer behaves, the customer service agent needs to endure and gives satisfaction to the customer. In our eyes, this way of doing things is relevant as long as customers and customer service agents behave with mutual respect.
 
However, with internet promoting anonymity and online interaction, a growing number of customers started to consider mutual respect as being optional and/or lost focus that the customer service agent at the other end of the line is a human being, not a machine, and he/she is there to help, not to endure someone else's anger or frustration. Having daily customers being rude or threatening can damage a team morale, especially when rudeness or threat is undeserved. 
 
Customer Support is not an outlet for customers to let their frustration run wild.
It's a place to answer customer questions and help them when they have a technical issue.
Some people would easily throw there: "Hey it's part of the job. If they can't handle it, they can find another job" or the famous “HTFU” (which is perfectly fine in a game where a part of the fun is to compete to see who is the toughest guy. It’s less fine when it applies to your real life where you can’t log out) Our answer to this is "No, it's not part of the job, unless it has been decided that way by the company. It's not up to the customer to decide this part." 
 
At Novaquark we value Customer satisfaction as much as Employee well-being. 
The reasons? We don't want the job of anyone becoming a chore because we aren’t interested in burnouts and high turnovers, and also because we are convinced that, having people less stressed and less harassed than the average in the industry will benefit indirectly to the Customers themselves. So we won't encourage negative behavior from some customers, quite the contrary, by applying consequences to this kind of behavior.
 
To put it simply, we are following the other school: 
"Customer is king... but even a king has its limits."
We will always do our best to satisfy a customer as long as:
- the request/demand is reasonable and motivated by common sense.
- the request/demand is made in a respectful manner.
 
Best Regards,
Nyzaltar.

That space engineers promo was just Keen saying "oh, this would be cool" and halfheartedly implementing it (like a lot of the stuff they do).  When they made the switch to DX11, it broke (along with all of the other external code) and then never bothered updating it.  The script for that is floating around somewhere, and you can still use it on blueprints from the DX9 version.
 
This should be something technically doable for DU (and 'relatively' uncomplicated).  I think the big issue for 3D exporting from NQ's perspective will be any copyright/IP issues.

Sundies can't spawn vehicles, only infantry. And for that we have spawn room.
 
I'd rather have all short-distance travel conventional. Wan't reinforcements? Bring carriers full of fighters (so your downed pilots can fly something again). Retreat and repair larger units. Protect those carriers by either placing them in safe distance (at cost of slower reinforcement) or escorting them.
In general pay adequate price to tactical advantage.

That space engineers promo was just Keen saying "oh, this would be cool" and halfheartedly implementing it (like a lot of the stuff they do).  When they made the switch to DX11, it broke (along with all of the other external code) and then never bothered updating it.  The script for that is floating around somewhere, and you can still use it on blueprints from the DX9 version.
 
This should be something technically doable for DU (and 'relatively' uncomplicated).  I think the big issue for 3D exporting from NQ's perspective will be any copyright/IP issues.

Isn't the goal of the game to gather real people instead of displaying fake ones?

well another thought, if pistons and rotors are not implemented, then use a script to have ships fly in a formation that looks like one big ship right?

The problem in Space Engineers is the way they implemented collision damage.  The moving parts keep colliding with each other and when they are damaged enough they explode.  DU will not be handling voxel to voxel collisions the same way Space Engineers does, so it should be possible to avoid that problem.
 
I am curious how moving parts could be used to automate anything.  They could definitely make a more interesting experience for players, but I do not see how they would actually contribute to anything we would be concerned about automating, like mining, crafting, building or fighting.
 
Moving parts might no increase the strain on the game that much.  If it can already handle a large number number of moving constructs, would connecting some of them be worse?  It might actually be less of  a load, because the movements of the parts relative to each other would be more predictable.
 
Without the in-depth knowledge of how the software works that the developers have, it is difficult so say what will or will not be practical.  If moving parts are practical, I really hope they are implemented some time.

Hi everyone!
 
To end (sadly) this mystery, the obscured stretch goal was something we planned to have before deciding to stop the stretch goals at the bounty system.
The reason behind this decision: we want to avoid the feature creep trap, which generally delays a lot the official release of crowdfunded games.
That doesn't mean we are going to cancel the obscured stretch goal. It's just it won't be implemented for the Official release, and it will just be part of one of the free expansions we will work on after the Official Release. We have a lot of unrevealed stretch goals in the pipeline so you can expect, if all goes well, many expansions in the coming years after the Official Release!  
 
Sidenote: the obscured stretch goal is going to disappear with the updated picture of the stretch goals (coming today) on the Crowdfunding Portal.
 
Best Regards,
Nyzaltar.

I think they mentioned somewhere featurecreep and that they won't do what SC did. So to me it would make sense that this (for now) hidden goal is the last one for release.