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Alpha Tester
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About Xugo

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    Ruby Founder
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  1. If the pack is linked it should show up here: https://community.dualthegame.com/accounts/profile/ > Edit profile > About me > Display pack Beyond that I'm afraid waiting for the support ticket is your best bet, although you can try getting the staff's attention on Discord as well. From what I understand, the Beta key will grant access to all of Beta (no need to pay for subscription for the entirety of Beta). I haven't seen anything that would suggest this would include any of the exclusive perks that come with a particular pledge pack such as DACs, Pets, special Outfits, T-Shirt, etc. If Novaquark decides to grant all players with Beta access a particular benefit then they would receive it too, but not perks exclusive to the pledge packs.
  2. No, in fact Novaquark has stated they will end Alpha pledge packs a couple weeks before the start of Beta. If you're only concerned with Beta then whether it is cheaper or not will depend on how long Beta lasts. A pledge will guarantee full access to Beta while purchasing Beta subscriptions will be by the month, in increments of three. If, for example, Beta lasts 6 months then subscription would cost $38.45 versus a $60 pledge that would give you an extra Beta key and three DACs. Judging from the latest Release Roadmap which states Beta is expected to run from "Summer 2020 to Early 2021" I'd say it's likely it'll be at least 6 months before Official Release. Nope. Regardless of whether you purchase the pledge or buy Beta subscriptions, neither will consume DACs. DACs will only be used at Official Release. References: https://www.dualthegame.com/en/news/2020/07/06/du-beta-arrives-august-27-at-6-99-accessible-subscription/ https://www.dualthegame.com/en/news/2020/07/06/dual-universe-faq-beta-release-pricing-strategy-and-more/ https://www.dualthegame.com/en/news/2019/12/04/roadmap-update/
  3. Beta is being treated essentially as a soft-launch so a reset/wipe is not expected for the Official Release and whatever you create will remain in some form or fashion. Novaquark has stated they are planning an upgrade to the planet after Beta that may require some constructs to be removed, but they will be returned to you in the form of "magic blueprints" with everything included and will allow you to respawn your constructs as soon as the server is restarted. Reference:
  4. You try submitting a ticket yet? May be the best way if the team isn't keeping up here. https://support.dualthegame.com/hc/en-us/requests/new
  5. Yes, there should have been a separate email. Mine was sent the day before from noreply@dualthegame.com with subject "Welcome to Dual Universe".
  6. Nope, if your friends sign up with beta keys they will not have to pay a fee for beta. Reference:
  7. Doesn't seem like it went through. Showing as Unavailable for me. Maybe upload to a sharing site and send the link or try sending in a PM? If you want to test something that will work with 100% certainty just to rule out that you're not missing any steps, you can go to flaticon[dot]com , select an image, download the SVG version and try it first. If that works then maybe it is the image file that's the issue.
  8. Hm, you want to try sending me the file then? I can take a look.
  9. Oh I see. I don't know how the others are doing it, but you should be able to open the SVG file in a text editor and just paste that code into the box.
  10. Hey, I believe organization management has moved in-game. You can see the interface in one of their Alpha 3 videos: Reference:
  11. Contributor Pack grants you: Alpha Access - And any testing phase that follows Alpha 3 Dual Access Coupons (DAC) - Each DAC equals 1 month of subscription* So to answer your questions directly: How long can I play for free? All of Alpha + Beta (August 27, 2020 - ?) + 3 months* of Official Release, assuming you use the DACs What will be the first month i have to pay? Fourth month into Official Release at the earliest (Maybe sometime in 2021) * The final price of subscription is lower than originally projected when the support packs were created. As such, DU has stated they would adjust the amount of DACs granted from these packs accordingly. So you will likely receive more than 3 month's worth of DACs once we hit Official Release. Reference: https://www.dualthegame.com/en/news/2020/07/06/dual-universe-faq-beta-release-pricing-strategy-and-more/
  12. Maybe for the official release, but otherwise saving for family and clearing my conscience (alternatively, philanthropy). Will definitely be making the most of that weekend though.
  13. In the spirit of transparency, was there any mention of why the official Alpha was postponed? Or, I guess more specifically, why they are behind their original planned schedule? The post mentioned some items aren't completed that were needed for a true Alpha release, but didn't seem to say why those items haven't been completed. Did feature developments take longer than anticipated, things broke and not enough time for fixing was allocated, limited staff put them behind schedule?
  14. By Alex Calvin, Editor - PC Games Insider
  15. No problem! This is your motherboard, right? Between the two options, I think it would be best to go with the one 1070 if you're concerned purely with game performance since it doesn't seem like your motherboard supports SLI. But maybe others can chime in. Zero personal experience using multiple GPUs so wouldn't be able to tell you how noticeable the change in performance would be.
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