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Creative Director's Note: Details of the Reset


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Dear Noveans,

 

This is Cyrille Fontaine (NQ-Kyrios) again. I’m writing to follow up on our announcement video released earlier today. I’d encourage you to watch it if you haven’t already as it presents our decision to reset Dual Universe when we launch.

 

In this letter, I want to walk you through some of our reasons and give you precise answers on what you will keep after the server reset, as well as how we plan to reward Beta players for their investment in the game.

 

Deciding whether to reset the server of a persistent, single-shard game like Dual Universe is an enormous and challenging decision. It impacts many departments in the company, such as game design, server, live operations, production, community management, and well, pretty much everyone. But most importantly, it impacts our players. Players who have dedicated time, money, and passion to the game during beta.

 

But before we go any further, I want to address the elephant in the room: we started sharing information about the reset before we had solid answers because we wanted to give you clarity on our internal dialogues. Though this gave rise to many fantastic protest constructs, such as Vampskull’s intricate toilet paper ship, it also caused uncertainty for our community. I want to extend to you all a truly heartfelt apology for that and to thank you for your patience.

 

I’ll go through some of the factors we had to weigh below, but what lay at the heart of the decision for us was how we would reward the efforts, support, and contributions of our players during beta while still allowing new players the same opportunity to experience a fresh new solar system to settle at launch. 

 

With that, let’s get into the details.

 

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WHY RESET?

 

THE ECONOMY

Betas tend to have bugs and exploits, and Dual Universe has had its share of those. We’ve dealt with issues from item duplication and system exploits to our own missteps. We have improved our monitoring systems throughout the beta, but in order to balance our player-run economy for launch, we have to reset it.

 

PERFORMANCE

It’s a technical necessity for us. The game has an extreme quantity of leftover and unused constructs. With changes to maximum construct slots and the Inactive Asset Requisition (IAR) system, the situation has improved, but a full reset will allow us to manage the data load well from the start without the burden of abandoned legacy constructs. With the new systems that we added during beta, data load should not become an issue again.

 

BALANCE

The game’s launch will be a fresh start with every player on the same starting line. We want to give every player, whether a veteran or new, the same opportunity to experience the thrill of colonizing Helios during the first days and weeks after launch. 

 

NEW WORLDS

It’s also an opportunity to improve our planetary bodies in Helios. We want to give planets more identity, to implement what we didn’t have time to do when we launched the beta. We cannot do that while players are building and terraforming the planets. We also want to experiment with new types of planetary bodies, and a reset allows us to achieve these goals. More information on that will follow soon.
 

WHAT WILL WE RESET?

Almost the whole game, with a few exceptions that I’ll cover below. 

 

This means that everything from planets and territories to items and constructs will be reset. The game’s economy and player progression will also be reset, but we will give beta players back some of their talent points and other items through the Pioneer Packs detailed below.

 

 

WHAT WILL PLAYERS KEEP?

 

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As beta players, you will keep your name and contact list on the new server.

 

You’ll also keep your Core Blueprints after reset. Whether in a container aboard one of your constructs or inside a package, all of your Core Blueprints will be transferred to your nanopack. However, we’d recommend that you organize your Core Blueprints in your nanopack and create Core Blueprints of constructs that you would like to keep ready for the reset at launch.

 

You’ll also keep your organizations. Membership will be reset, but the superlegate will remain as the leader to carry the organization into launch with its name, logo, and manifesto intact. However, organizations belonging to other organizations will be erased.

 

Core Blueprints belonging to organizations, including those housed in containers and packages belonging to the organization will be transferred to the superlegate.

 

Your Two-Factor Authentication rewards will be reallocated to you after the reset. Your Recruit-a-Friend rewards will also be reallocated, with the exception of any game time rewards that you’ve already consumed.

 

PIONEER PACK REWARDS

We’ve also put together three tiers of Pioneer Packs to reward our beta players and give them back some progression, such as a portion of their talent points. They are a thank you from all of us here at Novaquark for the support you’ve shown us during the beta and the time you invested in the game.

 

We’ll deliver these packages during our six-month launch event in a way that preserves balance at launch and allows new players the same opportunity to compete in the game’s economy. At the start, beta veterans will be in almost the same position as new players, but by the end of these six months, beta players and backers will have one of the three packages outlined below.

 

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PIONEER PACK - ADVANCED

This package is available to players who have purchased up to three months of subscription for the Dual Universe beta.

 

Up to 40,992,000 extra talent points, including the server-wide accelerator event and the beta talent point awards, by the end of the 6-month launch event.

6 monthly payments of 100,000 quanta.

5 Schematic copies of Dynamic Core Unit S

Tier 1 Rare Item - 1 Whirlpool collectible statue

1 exclusive decorative item: Deco potted plant white

 

PIONEER PACK - RARE

This package is available to players who have purchased up to twelve months of subscription for the Dual Universe beta. Please note that it’s not necessary to have used the game time by this date to qualify.

 

This package is also available to Iron, Bronze, Silver, and Contributor backers from our crowdfunding packages.

 

Up to 46,992,000 extra talent points, including the server-wide accelerator event and the beta talent point awards, by the end of the 6-month launch event.

6 monthly payments of 200,000 quanta.

5 Schematic copies of Dynamic Core Unit S

5 Schematic copies of Dynamic Core Unit M

Tier 2 Rare Item - 1 Triangulum collectible statue

2 exclusive decorative items: Deco potted plant white | Deco carpet

 

PIONEER PACK - EXOTIC

This package is available to players who have purchased at least thirteen months of subscription for the Dual Universe beta. Please note that it’s not necessary to have used the game time by this date to qualify for this bracket.

 

This package is also available to our Gold backers and above from our crowdfunding campaigns, as well as Sponsors and Patrons.

 

Up to 52,992,000 extra talent points, including the server-wide accelerator event and the beta talent point awards, by the end of the 6-month launch event.

6 monthly payments of 400,000 quanta.

5 Schematic copies of Dynamic Core Unit S

5 Schematic copies of Dynamic Core Unit M

5 Schematic copies of Dynamic Core Unit L

Tier 3 Rare Item - 1 Circinus collectible statue

3 exclusive decorative items: Deco potted plant white | Deco carpet | Deco potted plant black

 

To receive your Pioneer Packs, you’ll need an active subscription. Item rewards are also only available in the first month after release, and you’ll need to log into the game during this time to receive them. We’ll share more information soon on the server-wide talent point accelerator event, and the extra talent point awards for beta players and backers will be delivered on the last day of each month.

 

I want to thank all of you again for bearing with us while we resolved the reset question. We hope that the opportunity to relive the thrill of settling Helios is appealing to you. From the new first-time user experience to a whole canvas ready to be recalled to life, Dual Universe is waiting for you.

We ask that you please use this thread for discussion about this reset announcement.

 

We’re also creating a special episode of Ask Aphelia about the reset. If you have questions from our announcement video or this letter, please send them to us here.

 

Stay tuned for more news on the future of Dual Universe, and look for our next major announcement very soon.

 

Cyrille Fontaine (NQ-Kyrios)

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