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So maybe someone can explain to me after buying a 3 ,month description  downloading the game how i all things holy am i supposed to be able to login in to the game ? 

i tried making a new account but then get asked for game time code or recruiter code ?????  


Tried emailing help but until now no response 

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When in doubt the support queue will always have a response (though it can be a short wait). If you're still having issues, I'd recommend and welcome you to join our Discord. Look for players marked as 'Community Helpers' but also check out the new player channel for help. 

Welcome aboard! 


Discord: https://discord.com/invite/dualuniverse

Support Queue: https://support.dualthegame.com/hc/en-us

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On 8/20/2021 at 5:39 PM, Knight-Sevy said:

Create a support ticket ;)


what a brilliant answer why didn't i think  of that  how   but i  have sent 4 tickets so far and  guess what  no answer   so why wont someone  here help ? 

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