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Volunteer Forum Moderator Program - NOW RECRUITING!


NQ-Naerais

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So, You Wanna Be a Moderator?

 

Oh yeah, that’s right! We’re opening up recruitment for our forum moderation team! We are specifically looking to add additional language support so we’re seeking the following languages: 

 

  • English
  • English/French
  • English/German

 

If you’ve ever wanted to get involved with Dual Universe on a deeper level and have some time to give, we’re looking for volunteers that can offer a few hours each week to check in on our forums, help approve posts, moderate reported content and help people find their way around. 

 

How does it work? 

All of our moderators are volunteers. Moderators are given a new account from which to do their duties from and their identity is kept secret. Moderators help to keep the forums clean and orderly. They are the front line for approving posts and content and handling reported issues. They work with and under the direction of the Community Management team. 

 

The rules are below: 

https://board.dualthegame.com/index.php?/topic/11015-dual-universe-volunteer-forum-moderator-guidelines/

 

APPLY NOW!

 

We will contact selected candidates quickly, so don’t delay. If you aren’t selected this round, we will be recruiting for the future and will retain applications for 6 months.  A short quiz/test of skills may be asked in a second round. 

 

We are looking for three to five community members to help us with keeping an eye on the forums to make sure we continue to have one of the most helpful and inviting communities possible. This isn’t an opportunity for those who feel this is a chance to finally be recognized for your contributions because all volunteer moderators will be issued a new forum account to use only when performing their moderation duties. You also won’t be able to tell anyone you’ve been chosen. All community volunteer moderators must remain anonymous. This opportunity is for those who wish to help the Community Team maintain our high standards for an inviting, helpful, and respectful community.

 

If you think this is something you’re interested in and you can be fair and impartial in your actions in the role of a community moderator, then you should apply. Before you do, you should know we have the following expectations and criteria:
 

Requirements and Expectations

 

  • Must have a clean community record. No warnings, infractions, etc. For at least the previous six months.
  • No suspensions or bans.
  • Posting history shows a helpful, constructive and respectful posting pattern.
  • Apply the community rules in a fair and impartial manner to all members.
  • You understand and accept that this role Is purely voluntary and carries no compensation or other consideration – financial or otherwise.
  • Willing to be and remain anonymous.
  • Ability to serve in this role for at least 6 months.
  • Read and write fluent English for all roles.
  • French, German, or Russian written fluency is a very big plus.
     

You should also be comfortable with all the things a volunteer moderator will be asked to do. A Volunteer Community Moderator will have access to tools and forum functions that will allow them to take a variety of actions.
 

Community Volunteer Moderators Can

  • Move threads to the correct areas.
  • Hide threads and posts they feel are inappropriate until they can be reviewed by the Community Team.
  • Merge multiple threads on the same topic into a single thread.
  • Approve posts by new members (required for first-time posts).
  • Bring urgent matters to the direct attention of the Community Team.
  • Getting Naerais her coffee.

 

Community Volunteer Moderators Cannot

  • Delete any thread or post.
  • Edit the text of any post.
  • Suspend any account for any reason.
     

Still with us? Ready to tell us how great you’d be at this? Excellent!  We’ll need you to send us a little information so we can get to know you.

 

Once we’ve collected your applications the Community Team, and other members of the Novaquark staff, will review your information and reach out to those we feel would be a good fit. Those individuals will then need to pass one more round of questions before being selected. If you don’t hear from us, please don’t take offense. We expect to hear from many outstanding candidates. With only a small number of slots to fill not everyone will be chosen.

 

We'll be taking applications starting today, Tuesday July 28, 2020  until Thursday, July 30th @ 12pm UTC. 

 


FAQS

What do you look for in a moderator?
We’re looking for people who have shown they are helpful, well spoken, and welcoming. We expect moderators will be discrete, honest, and always have the best interests of the community along with a healthy dose of fairness and common sense guiding their decisions.

 

How does my backer status affect my chances of becoming a mod?
Simply put; it doesn’t. Your backer status, or lack thereof for that matter, does not factor into our decision. We are looking only at post histories, past behavior, and your application and follow up questions.

 

How long will a Community Volunteer Moderator have their position?
CVMs do not have a fixed term of service; however, we will do regular checkups with them every three to six months. This is to ensure they are still able and willing to continue with the tasks assigned. Of course, we reserve the right to remove any CVM we feel is not acting in a manner consistent with our policies and the community and moderator guidelines at any time and at our sole discretion.

 

What happens if a volunteer mod abuses their position?
We have a set of rules and guidelines for our volunteers to follow. They are publicly posted and if we find a volunteer is not abiding by those rules (both the letter and the spirit behind them) then the community team may choose to remove them from their position. Serious abuse or misuse of their role may result in additional actions if deemed warranted.

 

While we will investigate moderator actions if abuse is reported, please be aware that false reports just to discredit a Moderator reputation will also be severely punished.

 

APPLY NOW: 
https://forms.gle/AYqCsJccatztfNME7
 

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