Xsolla wont allow me to pay

[Soulyy]

I tried to pay, and at first i could not. After contacting Xsolla customer support i was able to pay with Paypal.

But the payment didn't work, after 30 minutes i contacted the customer support again, and they told me i was not truth worthy enough and refunded me. I don't have credit card, only Paypal is a possible solution for me.
What can i do now?

[NQ-Naerais]

Sorry to hear you're having trouble

Please contact our support team: Support@novaquark.com 

[Sabretooth]

Edit: problem solved