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Xugo

Alpha Tester
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Posts posted by Xugo

  1. On 10/5/2020 at 1:04 PM, Abidos said:

    Hi!

    What was the exact criteria for the codes? Because you mention " If you purchased an Alpha pack from our website or during our Kickstarter campaign, you may have Beta invitation(s)" and i baccked the game during kickstarter al be it not with a tons of money but still got a Bronze (Early Bird).

    A bit more information above "you may" receive codes would be nice. Like a list what tier receive how many codes.

    So there's a difference between the Kickstarter Founder Packs and the Alpha Supporter Packs. Bronze Founders unfortunately do not receive Beta Keys.
     

    Reference:

     

  2. 9 hours ago, CloneSnow said:

    Hey

    I wanted to find out who has to hand in a Beta Key ?

    Best Great

    I'm sorry could you rephrase that or expand a bit, I'm not sure I understand the question.

     

    Anyone who didn't purchase a pledge prior to Beta would need to either purchase a Beta subscription or use a Beta key. 

    7 hours ago, KagamiSonar said:

    Xugo said pending then now says sent but this happened to him

    received_336996620777760.jpeg

    Ah, so even on your end it says it's been used. I would first double check with your friend and have him try to Reset Password to see if maybe an account was created anyways if you guys haven't done that already. If it really didn't go through, you may have to create a support ticket to Novaquark for help as this is the first time I'm seeing this issue. Not sure if anyone else would have information on this.

  3. 3 hours ago, KagamiSonar said:

    Question on this topic I tried gifting a friend the beta key and says this so I'm confused i typed in email correctly and not sure wats going on. Bc i havent used beta or gifted anyone else but my friend 

    What does it say in your account? Is the Beta key you shared "Pending" or "Gifted"?

  4. Unfortunately, for the time being, the three-month option is the minimum subscription you can purchase. 

    The option to purchase a single month subscription will most likely be available during Official Release, and there's a possibility they could allow it further into Beta, but for now that's not an option.


    References:
    https://web.archive.org/web/20200718102810/https://www.dualthegame.com/en/news/2020/07/06/dual-universe-faq-beta-release-pricing-strategy-and-more/
     

     

  5. No, you are right in that for new players who did not purchase any of the pledge packs, their game time starts ticking with the purchase of these subscription.

     

    For your question though, I believe they gave their short blurb on the page where you purchase the subscription, but they've also recorded their response in a Q&A as well. Basically, it's a combination of their need for funding to support additional players on the servers and also so that there is (albeit obviously not foolproof) a layer of screening against players that may come into the game simply to grief. 


    Reference:


    One consolation is that Beta is also intended as a soft-launch and a reset/wipe is not expected for the Official Release and whatever you create will remain in some form or fashion. So despite the "beta quality release" it isn't for naught and also puts emphasis on why they would want that additional layer of screening.

     

    All said, the labeling as Beta is intentional in terms of framing expectations and if you'd prefer to play an officially released and polished game, it may be better to hold off.

  6. 2 hours ago, Massacher said:

    So we should wait to invite a friend? If we do it right now as in today will they still have access to the beta until the launch of the program?

    If you're giving them a Beta Key to use then they will have full access during for the entirety of Beta (until the Official Release) with or without the referral program. These two things are separate, and at the time of writing this comment it's still being implemented.

     

    I don't think simply recruiting them will give them any free subscription though. With that said, f you friend doesn't mind starting a bit latter you might as well have them wait so that if they ever pay for subscription (for Beta or down the road) you'll get credit for it and they get some free starting items.

  7. In case you haven't found the answer yet, the Beta invitation system is still being worked on at the moment (they got a bit delayed with the revamp of the site).

    An official announcement should come when it is ready.

     

    Reference:

     

     

     

  8. From what I undestand Beta is being treated essentially as a soft-launch so a wipe is not expected for the Official Release and whatever you create will remain in some form or fashion.

     

    Novaquark has stated they are planning an upgrade to the planet after Beta that may require some constructs to be removed, but they will be returned to you in the form of "magic blueprints" with everything included and will allow you to respawn your constructs as soon as the server is restarted.

    Reference:

     

  9. Edit: In case others stumble upon this thread, see Dhara's response below. FAQ appears to be out of date.

     

    ---

     

    While Gold Packs are equivalent to Sponsor Packs, I don’t believe they’ll include Beta Keys.

     

    Basically, we decided to upgrade founder pledges with supporter rewards except:

    • DACs from Supporter Packs
    • Beta Keys from Supporter Packs
    • In-game and forum titles from Supporter Packs
    • Name in credits as a Supporter backer
    • T-Shirt from Patron Pack.”

     

    Reference:

    https://support.dualthegame.com/hc/en-us/articles/360001639873-FAQ-Supporter-Packs

  10. On 8/5/2020 at 10:24 PM, AstralChild said:

    Is there a general way to see if my payment has been registered to my Useraccount of the game? I cant find any information on what and If i have pledged anything, so I am wondering if maybe

    the payment for whatever reason has still not been registered so I am still not entitled to DL the Alpha.

    If the pack is linked it should show up here: https://community.dualthegame.com/accounts/profile/ > Edit profile > About me > Display pack

    Beyond that I'm afraid waiting for the support ticket is your best bet, although you can try getting the staff's attention on Discord as well.

     

    6 hours ago, Tekablade said:

    Question, if I decide to get the Sponsor or Patron pack and give someone the beta keys, are they going to get all the same benefits that I am, or are they only getting basic ascess?

    From what I understand, the Beta key will grant access to all of Beta (no need to pay for subscription for the entirety of Beta). I haven't seen anything that would suggest this would include any of the exclusive perks that come with a particular pledge pack such as DACs, Pets, special Outfits, T-Shirt, etc.

    If Novaquark decides to grant all players with Beta access a particular benefit then they would receive it too, but not perks exclusive to the pledge packs.

  11. 10 hours ago, JBTERRA said:

    1) will the pledge price go lower as the game enter the beta? maybe is better for me to wait the beta to pledge?

    No, in fact Novaquark has stated they will end Alpha pledge packs a couple weeks before the start of Beta.

    If you're only concerned with Beta then whether it is cheaper or not will depend on how long Beta lasts. A pledge will guarantee full access to Beta while purchasing Beta subscriptions will be by the month, in increments of three.

     

    If, for example, Beta lasts 6 months then subscription would cost $38.45 versus a $60 pledge that would give you an extra Beta key and three DACs.

    Judging from the latest Release Roadmap which states Beta is expected to run from "Summer 2020 to Early 2021" I'd say it's likely it'll be at least 6 months before Official Release.

     

    10 hours ago, JBTERRA said:

    2) I understood that from 27 aug the game will be in beta and server up 24/7. It will use the pledge DAC or DAC will be used only at the game official release?

    Nope. Regardless of whether you purchase the pledge or buy Beta subscriptions, neither will consume DACs. DACs will only be used at Official Release.

    References:
    https://www.dualthegame.com/en/news/2020/07/06/du-beta-arrives-august-27-at-6-99-accessible-subscription/
    https://www.dualthegame.com/en/news/2020/07/06/dual-universe-faq-beta-release-pricing-strategy-and-more/
    https://www.dualthegame.com/en/news/2019/12/04/roadmap-update/

  12. Beta is being treated essentially as a soft-launch so a reset/wipe is not expected for the Official Release and whatever you create will remain in some form or fashion.

     

    Novaquark has stated they are planning an upgrade to the planet after Beta that may require some constructs to be removed, but they will be returned to you in the form of "magic blueprints" with everything included and will allow you to respawn your constructs as soon as the server is restarted.

    Reference:

     

  13. Doesn't seem like it went through. Showing as Unavailable for me. Maybe upload to a sharing site and send the link or try sending in a PM? 

     

    If you want to test something that will work with 100% certainty just to rule out that you're not missing any steps, you can go to flaticon[dot]com , select an image, download the SVG version and try it first.

     

    If that works then maybe it is the image file that's the issue.

  14. Contributor Pack grants you:

    • Alpha Access - And any testing phase that follows Alpha
    • 3 Dual Access Coupons (DAC) - Each DAC equals 1 month of subscription*

    So to answer your questions directly:

    1. How long can I play for free?
      • All of Alpha + Beta (August 27, 2020 - ?) + 3 months* of Official Release, assuming you use the DACs
    2. What will be the first month i have to pay?
      • Fourth month into Official Release at the earliest (Maybe sometime in 2021)

     

    * The final price of subscription is lower than originally projected when the support packs were created. As such, DU has stated they would adjust the amount of DACs granted from these packs accordingly. So you will likely receive more than 3 month's worth of DACs once we hit Official Release. 

     

    Reference: https://www.dualthegame.com/en/news/2020/07/06/dual-universe-faq-beta-release-pricing-strategy-and-more/

     

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