K3NADIAN

Hi, Noveans!
 
We'd love to read your thoughts on Athena hitting the PTS!

Unable to use mining unit with patch in Demeter Update. Spent Several hours in update. Have reported bug in in-game bug-report method but for some reason that was not the appropriate method Kept Getting Unauthorized Request. Multiple Bugs encountered while placing mining unit. If this is the replacement to mining then it needs to be looked at.
The demand for bug reports to be put on a public forum to is absolutely unacceptable. Disgrace... Accept the ticket from the in-game method that you provide! Or change it to a forum link. Pretty easy... Dont send me a email back telling me to report bugs here. Take the feedback. dont give me more work!!!!! 

Unable to use mining unit with patch in Demeter Update. Spent Several hours in update. Have reported bug in in-game bug-report method but for some reason that was not the appropriate method Kept Getting Unauthorized Request. Multiple Bugs encountered while placing mining unit. If this is the replacement to mining then it needs to be looked at.
The demand for bug reports to be put on a public forum to is absolutely unacceptable. Disgrace... Accept the ticket from the in-game method that you provide! Or change it to a forum link. Pretty easy... Dont send me a email back telling me to report bugs here. Take the feedback. dont give me more work!!!!! 

Unable to use mining unit with patch in Demeter Update. Spent Several hours in update. Have reported bug in in-game bug-report method but for some reason that was not the appropriate method Kept Getting Unauthorized Request. Multiple Bugs encountered while placing mining unit. If this is the replacement to mining then it needs to be looked at.
The demand for bug reports to be put on a public forum to is absolutely unacceptable. Disgrace... Accept the ticket from the in-game method that you provide! Or change it to a forum link. Pretty easy... Dont send me a email back telling me to report bugs here. Take the feedback. dont give me more work!!!!! 

Dear Noveans,
 
With the opening of the Public Test Server (PTS) available to all DU players come a few guidelines, if you want to give some feedback.
We wanted - for a long time - to give the opportunity to anyone among you to give your opinion on features before they hit the Live Server.
However, as the time window to give feedback on new features deployed on the PTS will be usually limited, it's important to get structured feedback to be taken into account by the Devs, in order to make possible changes before deploying the said features on the Live Server. Note: having a new or modified feature deployed on the PTS doesn't necessarily mean that the same will be deployed on the Live Server. Community feedback may change the Dev Team course of action.
 
In order to facilitate the follow-up of your feedback by the Dev Team, it's really important to talk about one topic/feature per forum thread.
Additionally it's highly advised to follow the template below when giving feedback on a specific topic/feature deployed on the PTS:
 
Naming clearly the feature / game mechanics involved. Your feedback on the deployed feature (what you like / what you don't like about it (in this case, please give an explanation why you don't like it)). What kind of improvement you would see for such feature.  
If your feedback is about a bug report, please follow this template:
 
Subject: [BUG] <Issue name here> Current Version Number: <Can be seen when closing the client> Impact: <Game breaking / Crash / Corruption / Item/Data loss / Inconvenience / Cosmetic> Summary: <Short outline of the issue> Description: <Description of the issue> Reproduction: <Steps taken to make this bug happen>  
Reminder: there will be no official support for the PTS.
This means you can report bugs you found/experienced on the PTS (preferably in this forum section).
It's encouraged to report bugs found on the PTS, to make sure they won't be replicated once the involved feature will be deployed on the Live Server.
However, do not send tickets to the Customer Support to fix issues you encountered on the PTS.
Why no support? The reason is quite simple: in their experimental state, things may be broken.
The Novaquark Team prefer to allocate 100% of the Customer Support resources to the Live Server, where the "real game" happens.
 
We hope you'll understand our stance on the matter.
 
Best Regards,
The Novaquark Team.
 

@iNFiDeL
@MopnexAndreyno
@vylqun
@PauMS0418
PTS starts with the live server database from a month ago.
If you started playing earlier than a month ago, you won't start from scratch.
The dev team may also give free resources when necessary, to test on a specific topic (more info in the official announcement below)
 
 
 
@Filokwarq2
PTS is currently opened and should stay open until tomorrow.
This is however a first load test, so the duration may be short for the first time and it will reopen later.
 
Best Regards,
Nyzaltar.

Calling all Noveans! 
 
We’re nearing the final stages of preparing the Dual Universe public test server (PTS) for its upcoming grand opening, and we need your help. 

If you are an active DU subscriber, please join us for a PTS load test. During this test, we will be gathering data related to server capacity and performance and trying out the new launcher. What’s more, you’ll be getting your first taste of the 0.24 build that’s currently in development. Your character and assets from the Live server will be mirrored on PTS. 
 
Your account login information will be the same for both the Live server and PTS; however, access to PTS requires downloading, installing and running a separate client, as well as the testing of the new launcher we’re rolling out with 0.24. 
 
Get the PTS client here. 
 
Feedback and bug reports related to PTS should be posted in this designated forum. 
 
Note that we anticipate that the performance won’t be smooth. They never are with these sorts of tests - and that’s a big part of what makes them important. 
 
It’s important to mention that PTS is solely for testing purposes. We’d like to manage expectations that PTS updates may include feature prototypes and gameplay changes that might not ever come to the Live server.
 
We understand that some players prefer a more stable and polished gameplay experience. Test servers aren’t everyone’s cup of tea. Updates will be unpolished. There will be no Customer Support. The server may be offline for extended periods, wiped or taken offline without advance notice. 
 
That being said, those who choose to brave the raw environment of the PTS will find there are certain advantages. Participation on PTS will give you the chance to help shape DU by sharing your insights and constructive criticism earlier in the development process. You’ll also get sneak peeks at content before it’s deployed on the Live server and impacts the persistent universe of DU. This will afford you the chance to formulate strategies for how to get the most out of upcoming changes. In addition, there may be times when we ease the experience by providing necessary equipment and resources on a discretionary basis. For example, if we need to test a new weapon, we may provide it for free to save PTS players the time and effort of creating it for themselves.                   
                                                                    
The Novaquark team hopes that many players will choose to help us test features on the PTS in the future, as it is one of the steps we are taking to further improve the quality of our releases, make sure our features are relevant, and overall have a development approach that further involves our community of players.
 
Best Regards,
The Novaquark Team
 

Hey there, Noveans!

As we ramp up for the next Dual Universe update, we wanted to begin sharing information about some of the interesting new features you can look forward to with the arrival of 0.24.
 
One of the key highlights of 0.24 is the Mission system, affording the movers and shakers an opportunity to, well, move and shake their way to a wealthier DU lifestyle. And who doesn’t love the delicious sound of quanta cascading in their coffers? ?
 
OUR MISSION

In listening to player feedback, we know that players have been looking for more ways to make money. The Mission system will provide those opportunities in a number of ways that suits a wide swath of playstyles and experience.
 
The intent of Mission system is to:
 
Offer new ways for players, especially new players, to make money. Allow merchants to focus on creating goods rather than spending time traveling to markets to sell their wares. Give those who enjoy traveling more than making things a lucrative reason to take to those beautiful, wide-open skies. Create more traffic in space, hence more opportunities for pirates. Help organizations to coordinate internal work.
  The long-term goal is to enrich the Mission system with more mission types, starting with “taxi” missions, SoS, and later adding PvP and various other “formalizable” activities. For now, we’re introducing the Mission system with transport-type hauling missions.

It all starts with the Mission Panel, a dedicated dashboard tab for job and hauling missions. It is equivalent to other dashboard tabs such as the organization dashboard tab. Within the Mission Panel, you’ll find the "Job Forum" section and the "Hauling" section. Each of these contains a similar page: a home page, a search page, a creation modal, etc.

THE JOB FORUM

The Job Forum allows players to create jobs with various specifications. (Please note that the UI for the Mission system is still in progress. The images below are samples of what it will look like.)


 
The upper part of the interface lists “Aphelia” jobs, which are created by Novaquark to provide information about game events, like discovering new wreck ships, etc.
Players can inspect job details in a dedicated window and engage in a conversation with the job issuer in a mini-chat integrated to the mission.


 
You will also find Aphelia (NPC) missions that will provide new ways of making money. And, lastly, issuers can limit their missions to fellow org members only as a way to keep transactions and missions in-house.

HAULING MISSIONS

These come with formal guarantees on the rewards, collaterals, time, etc. It is tightly-coupled with the possibility to create sell orders so that you can express your intention to sell a good on a distant market and simultaneously create a transport mission to arrange transport of the goods to the said market.
The definition of a hauling mission includes:
 
Start/end point + indication if this is in PvP zone or not. Collateral (lost by the mission responder if the mission is not completed). Time limit. Reward.
The game enforces these, picking the rewards and putting collateral in escrow when the mission is created. The content of the mission is to be retrieved either from a “mission container” (a new type of container dedicated to hauling missions, think of it as a mailbox) or from a market container. It is then stored as a package with the content hidden for the mission responder. (Opening the package voids the mission and the collateral is paid.) The package can be retrieved or delivered by interacting directly with the associated container (via context-menu entries) or within a 2km range by using the controls on the interface.

Failing a mission can occur if:
 
The responder does not deliver within the given time frame (including if the package is destroyed). The package is opened by either the responder or someone else (i.e. pirates). The destruction of the destination container does not fail the mission. Instead, the mission responder can keep the package and open it without penalty; however, this means the mission cannot be completed anymore.
  CAVEAT EMPTOR

What is important to remember is that negotiations about rewards, or even the job description and purpose, are entirely declarative and non-binding. It is there as a statement, made clear with various warnings and “Are you sure?” windows.
 
There’s often an element of danger involved when doing business. For some, the lure of pulling one over on an unsuspecting stranger has an even larger allure than the money to be made. Sure, you can scam sweet, trusting little lambs for a time, but eventually you’ll be the one to pay the price. Both the Job Forum and the Mission system have the possibility to rate the interaction for the issuer and the responder. Scores between 0 and 5 are attached to players as responders or issuers of missions (both formal and jobs), which will help to identify and potentially weed out scammers.
 
YOUR FIRST MISSION STARTS HERE

Your mission now, should you choose to accept it, is to head over to this section of the forums to share your thoughts about this devblog. Which do you anticipate doing the most: creating missions, doing missions, or pirating missions?

The points will be applied after a brief downtime starting at 9 am UTC | 4 am EST on December 17th.  
_______________________________________________________________________________________________________
 
Hello Noveans,
 
December is halfway over, meaning the arrival of the new year is tantalizingly close! 2021 is sure to usher in some big changes, and we couldn’t be more excited to experience those with you. ?
 
While we were rolling out 0.23.1, we noticed that players who had talents in training lost what was accumulated during our downtime. So, in the spirit of bringing out the old and ringing in the new we would like to offer everyone 1 million talent points (~1 week’s worth) to not only replace lost points, but also as a bit of a holiday gift! Build, explore and be merry!
 
Thank you for your continued support. We sincerely hope that you and yours enjoy a restful holiday season!

Sincerely,
The Novaquark Team