Today I accessed the DU Discord Server for the first time. Once you get used to the tool and structure it's great, I love it. All the latest information at one location, perfect!
Nobody loses their job because of a long running or badly managed ticket. Honestly I hate those default "We look into it" answers and then pending the ticket. I rather want the ticket time to tick so it's transparent to the management that the team is understaffed and needs more investment. But I totally get your frustration as well. We will have to continue to be patient for couple of weeks I guess. Also player numbers will shrink alot during that time. Win/Win.
Same issues here unfortunately. I get a lot of Pending Operation, Loading Rights for Containers, delays when accessing machines or containers and few disconnects now and then. Friend of mine gets a disconnect every few minutes even.