I really wanted to avoid putting this up here, but alas here I am a week later with an unanswered support ticket and lack of any faith whatsoever in NQ's ability to actually solve anything.
That's right, ladies and gentlemen! I have had a support ticket in for an issue that has prevented me from even launching the game and was looking for assistance from them, as it is only their product that is acting like this. Yet, like I said, here I stand a week a later without even a single communication from NQ acknowledging that they have even LOOKED at the ticket. I work as an IT support technician , and I can say most people in this industry would lose their jobs for not even bothering trying to reach out with a simple "We are looking into this" or "Thanks, we will start looking into this."
Proof that I'm not just ranting:
I have never ran into a support team who has blatantly refused any form of communication with the end user, and it's down right awful when it comes to company image. Do not try and tell me "well their ticketing system is busy" or "they don't have enough people to handle the tickets," It takes two seconds to type "We are looking into this issue."