LeoCora

1 and 2 - has to work anyway, otherwise servertech failed and NQ will not have their wet dream of "million of ppl playing on a single shard"
 
3 - have 64gb ram too and it lags af. While it might be a bit of an issue for some ppl with 8gb or smth, it's not common that ppl have problems because of that
 
4 - some ppl (like me) CAN'T be wired. And for many ppl 50mbit is all they get. If DU needs more than that, then they exclude 80% of ppl
 
5 - if ppl dont try that then they're lazy. But Half of the ppl I helped had login problems AND did everything right. 

your not wrong and i agree with a lot of what you have said. I just expected it from the start as I have done this dance so many times. even with all the issues this game has way more promise than the toxic mess that is now EVE. If they play everything right, I'm betting there will be a decent influx of eve players who just want to be traders and ship builders who can get a protected plot and not worry about rebuilding a ship every other day. well only time will tell at this point. 
 
I love pvp and Darkage had some of the best around, but i do enjoy the risk vs reward in these games, like eve, last oassis, SE and so forth.
 
 
 
 

I totally get that...but I think NQ could manage expectations far better. 
 
They said "hey the game is now in public beta, come sign up for a subscription and play!" -- I think many players expected a more stable product in return for their money.
 
You can't really blame people for "expecting too much." 
 
It was up to NQ to set those expectations and communicate the honest state of the game. How they present the product to the consumer is 100% up to them. 
 
They could have called it a public alpha and not done so much press -- they still would have attracted a lot of new players for funding and testing, only without souring the first impressions for so many new people. They presented it as a beta with some bugs, not "help us be our alpha QA, and pay us for it please"...
 
It is a public launch -- no matter what label you slap on it, when you charge for a product and present it as being usable in your marketing, you can't blame the customer for being disappointed. 
 
I will absolutely be coming back and playing ( yeah i paid for a year ? ) -- hopefully this influx gives NQ the funding they need, but I worry they're going to need to earn back the trust of a lot of players...and that instead of doing that they are going to dig in and become a super-niche product that never has the resources it needs. 

Dear NQ,
While I am sure you are working steadily and extremely focused on dealing with the current server issues. I feel it's warranted since it's been nearly a week dealing with these issues, that server issues need to come to an end. And sooner than later. All Betas have a rough start. However this is the worse my community and myself have ever seen.

Server issues for much longer are simply not going to be accepted by the DU community. We are starting to lose players, because they have a bad taste in their mouths, and most will not return.
Players are spending hours and in some cases days on loading screens. Players are dealing with the constant pending operation, computing data, and terrain that doesn't load.
Players can't voice their concerns on Discord, due to the Mod Staff actively silencing discontent, and issuing unwarranted mutes. Which I assume you have directed. And on top of all this we get no communication at all. Just random restarts that actually make game play worse.

Regardless, the server issues need to be wrapped up and soon. You are charging for a Beta, that has no current way to cancel the subscription, and you expect players to just keep dealing with these issues. That's not how this works. Deal with the server issues, even if you have to schedule employees around the clock to get it done. There is no more time on this issue. NQ you are killing the game in the first week of Beta. There is only so much to do in the game, and currently players can't even do it.

There seems to be a pattern emerging over the last few years. A few game programmers get together and dream up a whizz-bang game, then seek investors or get players to 'sponsor' them.  However, it seems that the concepts they dream up are not all technically possible.  So, they develop the game and put it to market as a sandbox Alpha while they get the basics working. Then comes the Beta release where the basics are supposed to be working and go on to fixing bugs, introducing new planned content.  When it all works, it gets a full release. Haha, not so. In the case of DU "Single Shard", means that all players are on the 1 server, only the server can't handle the number of connections, causing frequent disconnects.  This is basic stuff. It appears that the system has not been thoroughly tested, because if it were, the game wouldn't have been released in Beta, where new players are expected to pay a subscription to play.
 
Games like Empyrion Galactic Survival and Star Citizen also have basic issues that have never properly dealt with. Playfields not rendering fully, laggy, constructs missing, costing CR to rebuy de-spawned constructs, and the list goes on.  Entropia Universe with it's real market economy marketed as a free game, however in the early stages a buy up of CR is necessary to get a start.  Then they reduce the amount of most of the loot, leaving even the most experienced players to grind for hours just to keep their ships, and shops running.  Real Life money invested in buying virtual shops, where the lag is so bad, keeping shops stocked is severely hampered.  One of the playfields has been left only partially developed and abandoned. But players are still encouraged to visit and play.
 
It appears these guys have the big ideas, but when it comes to execution they can't get the technical aspects to work properly and then come up against business restraints like cash flow, retaining and attracting experienced staff etc., and the whole thing falls into disrepair.  All the while, mug players like me shell out $$ for a poor quality product having been sucked in by the sales hype and Spin. IMO, it all comes down to Quality Assurance, thorough testing and the ethic of 'do it right and do it once'.  My rant over.

they really seem to be suffering with the servers at the moment.....not sure the 'single shard' is hanging together as well as they hoped..?  doesnt bode well for 'millions' of players...but lets hope they find a solution.