Bloodright Posted September 29, 2022 Share Posted September 29, 2022 I have tried uninstalling and reinstalling.. tried the Steam client, and the DU website client, Tried subscribing, tried adding 2FA, tried emptying the cache, Tried deleting my NQ folders, tried changing my password, Tried adjusting my GFX settings, tried many many different combinations of ways to get this to log in.. disabled Virus scan, disabled firewall.. i submitted a ticket 2 days ago with no response from customer service on what i should do next.. Any suggestions? other than moving on to another game and cutting my losses? Link to comment Share on other sites More sharing options...
Bloodright Posted September 29, 2022 Author Share Posted September 29, 2022 Just got a reply on another forum from another player with the same issue... any assistance would be appreciated. Link to comment Share on other sites More sharing options...
NQ-Nyota Posted September 29, 2022 Share Posted September 29, 2022 Hi Bloodright, We're sorry to hear you are having this problem. Are you brand new to Dual Universe? Have you been able to login with that character successfully at least once before? We'll do what we can to help. Msoul 1 Link to comment Share on other sites More sharing options...
Bloodright Posted October 6, 2022 Author Share Posted October 6, 2022 Turns out this was an IPv6 issue.. thanks for the response! NQ-Nyota 1 Link to comment Share on other sites More sharing options...
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