Cerec Posted August 1, 2020 Posted August 1, 2020 I received an email today with the following text: To that end, all DU Alpha backers were sent a unique activation link to share with their friends, which can be activated a total of five (5) times. PLEASE send these out to as many people as possible! It insinuates that an email was sent previously with a "unique activation link"; however, I have not yet received anything. Am I looking in the wrong place?
Xugo Posted August 1, 2020 Posted August 1, 2020 Yes, there should have been a separate email. Mine was sent the day before from noreply@dualthegame.com with subject "Welcome to Dual Universe".
Cerec Posted August 1, 2020 Author Posted August 1, 2020 Maybe it was because I became a sponsor yesterday. So I got the "Call to Arms" email after I became a sponsor, but those who got the email with the activation key received it for being a backer the day prior? I'm guessing no one who knows would be looking at these forums, huh?
Cerec Posted August 1, 2020 Author Posted August 1, 2020 I just received another email: "Last Call: Come help load testing DU!" encouraging me to share my activation link with friends ....the activation link I never received. I'm not quite sure why these "reminder" emails couldn't include the activation link that we need...
Xugo Posted August 2, 2020 Posted August 2, 2020 You try submitting a ticket yet? May be the best way if the team isn't keeping up here. https://support.dualthegame.com/hc/en-us/requests/new
AudibleAura Posted August 3, 2020 Posted August 3, 2020 so much stress!! i witness much lag. hope they got the data they were looking for
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