No access on Alpha Section of the forum

[krisstian 0]

As my question in "The Arkship Pub" remains unanswered, I'm re-posting the question here, maybe it's more visible.

I'm trying since approx one week, without luck, to get access to the Alpha Section of the forum.

I'm backer - Patron, played the game, have access on Discord's NDA channels, yet forum section still unreachable.

I've sent email to support, asked in the support channel from Discord and I have a 7 days old ticket on the same topic.

I don't know what else I can do. Help? 🙏

[Silentkills 0]

have you tried logging out and back in? thats what i had to do to see nda forum posts.

[NQ-Naerais 189]

Please open a support ticket here so we can try figure out why you don't have access  support@novaquark.com  

[krisstian 0]

2 hours ago, Silentkills said:

have you tried logging out and back in? thats what i had to do to see nda forum posts.

Yep. Tried it (also disconnected all devices), multiple times, didn't worked .

 

31 minutes ago, NQ-Naerais said:

Please open a support ticket here so we can try figure out why you don't have access  support@novaquark.com  

Done also this. I have a ticket opened 7 days ago ( #17026) and email sent to support@novaquark.com on Friday afternoon.

 

Told you. I've done everything I could find & think of.  

My profile says " Member". I assume it should be "Alpha Tester" or similar.

[krisstian 0]

With NQ-Naerais's help, after different tries and investigations, my problem is finally solved. 

Thanks! 🙏

[Silentkills 0]

Yay! Welcome aboard. Enjoy the stay!