JDsplice 5 Report post Posted March 8, 2018 I also tried resetting my password and I was able to log in to https://community.dualthegame.com/accounts/profile, but not the main site. Also I had to dig just to find a password reset cuz there is no option at the log in screen. And do existing account holders get the "IN-GAME HOLOGRAPHIC SHIP"? Quote Share this post Link to post Share on other sites
KurockNotabi 698 Report post Posted March 8, 2018 The login is case sensitive, so try all the right cases. If that doesn't work it's time to log a support ticket. As to the holographic ship...does not appear so but I will double check. Quote Share this post Link to post Share on other sites
Captain Jack 106 Report post Posted March 8, 2018 Something I discovered after bouncing off Error 500 a few times is that the forum site allows me to log in with my email address as a username. The new website, with the pledges and what not, requires that I use my in-game username. Quote Share this post Link to post Share on other sites
JDsplice 5 Report post Posted March 8, 2018 The login is case sensitive, so try all the right cases. If that doesn't work it's time to log a support ticket. As to the holographic ship...does not appear so but I will double check. You should have side that the Login NAME is case sensitive. I was originally trying "jdsplice" and "JDsplice" worked. Strange requirement. My bank does not even require that level of security. Quote Share this post Link to post Share on other sites
KurockNotabi 698 Report post Posted March 9, 2018 On 08 March 2018 at 7:31 PM, JDsplice said: You should have side that the Login NAME is case sensitive. I was originally trying "jdsplice" and "JDsplice" worked. Strange requirement. My bank does not even require that level of security. Oh dear. Banks user names should really be case sensitive Glad this solved your issue. Quote Share this post Link to post Share on other sites
