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Found 5 results

  1. WHERE ARE OUR REWARDS? I think the Founders have been more than patient. Most of us contributed back in 2016 with an expected delivery date of 2018. We were later told that there were delays, and that we would receive our rewards "soon". Soon became "later", and then "before game release date". Here we are on release day, and we're still left waiting. As a Ruby founder, I was promised the following: I am still waiting. This is not right. I have made several inquiries via email, and through these forums, and I either get a blanket statement of "soon", or I am ignored. This is gone on for too long. JC and the team need to address this. Today. It's launch day and we're all feeling pretty cheated.
  2. Dear players, the company completely ignored kickstarter sponsors for 1 euro: Quotes the answer: "As I said previously, your silver pledge does not grant you access to the Alpha 1, because it has been made on the website, and not during the Kickstarter campaign. As a website backer, you'll be granted access to the Alpha 2, however Alpha 1 is reserved to the Kickstarter pledges, which do not include the symbolic donations Best regards, Gary Novaquark" In the kickstarter project I supported 1 euro and then I paid extra money to the silver account after funding the game. It's a total ignoring of the player; because that means equating it with people from Alpha 2
  3. Attention old pre-orderers novaqark changed account scoring system. Old accounts can not be registered or upgrade, only new ones can be purchased. I think that old subscribers should be better treated, for example: Gold -> Patron PACK Silver -> Sponsor PACK Bronze -> Contributor PACK
  4. Ladies and gentlemen, can a silver member have the chance to play the alpha on September 30 or later ? Your request motivates me to support you from the time of the kickstarter.
  5. Hey there. Bon jour. First posting! Sooo... hugsies? On topic Since the rewards will be updated soon: the only difference between silver digital and silver physical is/was, that the physical reward loses 1 DAC (10 instead of 11), but gains the "Arkship Passenger ID Card (Silver)". So I've pledged on kickstarter for the silver physical reward, because I felt that the fun of having this "Arkship Passenger ID Card (Silver)" could be well worth 1 DAC. Even tho I have no idea what exactly that is or how it will look. But - Yay! Next: I followed you on your dev diary and one topic after the other, my impression that you made all the right decisions so far, was confirmed. Now I'm pretty convinced that you create a very solid base and given this, I've upgraded to ruby. Yay! Tho... one drop of bitter in my sweets: I went for ruby digital. Not because of the few € difference, but because I don't know where I should cram all that stuff. I'm not into collectors boxes, statues, art books... and I'm sure I can buy a Dual Universe shirt if I ever want one. The DACs sound like the way better deal here. Only issue: I don't get that shiny card, eh? Sooo... is there any way I could trade one DAC and get the card? Like I could with silver physical reward? Doesn't hurt asking, me thinkers... Alors, merci beaucoup regardless of the outcome!
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