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mghtyred

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Posts posted by mghtyred

    Physical rewards? Why is DU ignoring it's founders?

    in General Discussions

    Posted

    Just tried on Firefox Windows 10 and nothing. Same problem. Tried on my phone and it won't even let me login because the site is not formatted properly for mobile. Tried it on my tablet in Desktop mode, and got the same error message. 

     

    The only thing I can think is because they changed my address on file themselves before they had this interface, it's not letting me change it back. If I could get someone from NQ to reply or at least email me about this, it could all probably be sorted out in a few minutes. Unfortunately, they don't seem to care about their founders because my emails, and as you all can see, this post, goes unreplied. 

    Physical rewards? Why is DU ignoring it's founders?

    in General Discussions

    Posted

    6 hours ago, Maxim Kammerer said:

    According to the last mail from 4th December 2020 "the production of your Kickstarter physical reward(s) is almost complete". There is also a link to a form for the shipping info. I just checked and it is still live. You can also update your postal address in your DU account. I don't expect additional information. I guess it is no fun for NQ to be reminded of this mess.

    I've tried that link: https://www.dualuniverse.game/account/kickstarter but every time I try, it tells me 

    Something went wrong, please retry in a few minutes.

     

     

    Physical rewards? Why is DU ignoring it's founders?

    in General Discussions

    Posted

    Greetings. 

    As an Alpha Ruby Founder, I was promised quite a bit for my generous contribution to this project. Like many other founders, I'm wondering what's going on. 

    It's been several years since the contribution was made, and TWO YEARS since the promised delivery date. I can't even get someone to reply to my emails to put in a change of address. Remember it's been YEARS since I made my initial contribution. This is bordering on criminal.  Just to refresh your memory, Ruby founders were promised the following by DECEMBER 2018: 

     

    1.  

       

      Pledge €400 or more

      Ruby Founder Pack (Early Bird)

       

      INCLUDES:
      • Game at launch (PC Digital)
      • Thanks in the credits as early backer
      • "Ruby Founder" Forum Title
      • Lifetime Subscription
      • Original SoundTrack (Digital)
      • ID Card Arkship Passenger (Ruby)
      • In-game Pet (lvl.1 version)
      • In-game Pet (lvl.2 version)
      • In-game Pet (lvl.3 version)
      • In-game Pet (lvl.4 version)
      • Closed Beta Key Access
      • Alpha Access Key
      • Alpha Team Outfit
      • "Dual Universe" T-Shirt
      • "Dual Universe" Poster
      • "Dual Universe" Tote Bag
      • "Dual Universe" Artbook
      • "Dual Universe" Metallic Box (numbered)
      • "Dual Universe" Collector Box
      • Arkship USB Key
      • Alpha Team Member Statue (male or female)
      ESTIMATED DELIVERY DEC 2018
      SHIPS TO Anywhere in the world
      98 backers
      Limited
       
       

    Physical Rewards?

    in The Gameplay Mechanics Assembly

    Posted

    2 hours ago, Haunty said:

    The last update I got about it was an email on Dec. 4th saying the rewards are almost complete and to make sure your address is correct. Not sure how to get to your address info from account page but this is the link in the email: https://www.dualuniverse.game/account/kickstarter

    Thank you! I'm on the page now, but it keeps saying "Something went wrong. Please try again in a few minutes" every time I try to submit. 

    Physical Rewards?

    in The Gameplay Mechanics Assembly

    Posted

    Greetings. 

    As an Alpha Ruby Founder, I was promised quite a bit for my generous contribution to this project. Like many other founders, I'm wondering what's going on. 

    It's been several years since the contribution was made, and TWO YEARS since the promised delivery date. I can't even get someone to reply to my emails to put in a change of address. Remember it's been YEARS since I made my initial contribution. This is bordering on criminal.  Just to refresh your memory, Ruby founders were promised the following by DECEMBER 2018: 

     

    1.  

       

      Pledge €400 or more

      Ruby Founder Pack (Early Bird)

       

      INCLUDES:
      • Game at launch (PC Digital)
      • Thanks in the credits as early backer
      • "Ruby Founder" Forum Title
      • Lifetime Subscription
      • Original SoundTrack (Digital)
      • ID Card Arkship Passenger (Ruby)
      • In-game Pet (lvl.1 version)
      • In-game Pet (lvl.2 version)
      • In-game Pet (lvl.3 version)
      • In-game Pet (lvl.4 version)
      • Closed Beta Key Access
      • Alpha Access Key
      • Alpha Team Outfit
      • "Dual Universe" T-Shirt
      • "Dual Universe" Poster
      • "Dual Universe" Tote Bag
      • "Dual Universe" Artbook
      • "Dual Universe" Metallic Box (numbered)
      • "Dual Universe" Collector Box
      • Arkship USB Key
      • Alpha Team Member Statue (male or female)
      ESTIMATED DELIVERY DEC 2018
      SHIPS TO Anywhere in the world
      98 backers
      Limited
       
       
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