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Alpha

Found 4 results

  1. Here we go again! Months ago, you sent an update, and emails stating that physical rewards for ALL KICKSTARTER BACKERS, INCLUDING ALL FOUNDERS, would be released. We were even warned that we would not be able to update our addresses after that date, because the items were about to be shipped! MONTHS LATER AND WE ARE STILL WAITING, and guess what? I AM MOVING AGAIN! Hey, you can't expect me to stay in one place for NINE FREAKING YEARS!!! I've updated my address in your system, and can only hope if you actually ever get off your lying rear ends and send this stuff out that you will make sure that our addresses are current and up to date before you send everything out. Of course the reality is that when you do finally send anything out I'll probably be long dead, and my great grandchildren will be looking forward to receiving my Ruby Founder rewards. I feel so cheated. Novaquark is the ABSOLUTE WORST! Why don't you guys just give us all our money back?
  2. WHERE ARE OUR REWARDS? I think the Founders have been more than patient. Most of us contributed back in 2016 with an expected delivery date of 2018. We were later told that there were delays, and that we would receive our rewards "soon". Soon became "later", and then "before game release date". Here we are on release day, and we're still left waiting. As a Ruby founder, I was promised the following: I am still waiting. This is not right. I have made several inquiries via email, and through these forums, and I either get a blanket statement of "soon", or I am ignored. This is gone on for too long. JC and the team need to address this. Today. It's launch day and we're all feeling pretty cheated.
  3. Hi Noveans, Has anyone had their Dual Universe Kickstarter rewards? I'm a Ruby Founder Pack (Early Bird) backer but yet have not seen or heard anything about the rewards we should be receiving I thought since 2018 I might have received this by now..!! Regards Kliiqit
  4. Hey there. Bon jour. First posting! Sooo... hugsies? On topic Since the rewards will be updated soon: the only difference between silver digital and silver physical is/was, that the physical reward loses 1 DAC (10 instead of 11), but gains the "Arkship Passenger ID Card (Silver)". So I've pledged on kickstarter for the silver physical reward, because I felt that the fun of having this "Arkship Passenger ID Card (Silver)" could be well worth 1 DAC. Even tho I have no idea what exactly that is or how it will look. But - Yay! Next: I followed you on your dev diary and one topic after the other, my impression that you made all the right decisions so far, was confirmed. Now I'm pretty convinced that you create a very solid base and given this, I've upgraded to ruby. Yay! Tho... one drop of bitter in my sweets: I went for ruby digital. Not because of the few € difference, but because I don't know where I should cram all that stuff. I'm not into collectors boxes, statues, art books... and I'm sure I can buy a Dual Universe shirt if I ever want one. The DACs sound like the way better deal here. Only issue: I don't get that shiny card, eh? Sooo... is there any way I could trade one DAC and get the card? Like I could with silver physical reward? Doesn't hurt asking, me thinkers... Alors, merci beaucoup regardless of the outcome!
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