kasain

I bought this game back last last year. I put it on the back burner. A week ago I followed up on the website an saw a alpha test on the 12th. When i tried to upgrade pledge it would not seemto countthe fact I had one. Hence it kept trying to sell me a 60 dollar pledge. So I did the reasonable thing. I emailed the support and help team. A week later no eail reply, or anything. Almost no copy of my order as well. Yet here is my orignal order, and well for a non responsive dev team you make most other MMOS teams look great, CU, REND and so many others respond to emaisl espicaily from peolpe who placed orders and are trying to hand over more money. Purchase confirmation Product Dual Universe Transaction number 284908920 Transaction date 08/28/2017 Merchant Xsolla Purchase description Iron Supporter Pack Details 16449 Purchase: Iron Supporter Pack €15 Subtotal €15 Payment system fee So I proved I bought he game and it wont let me upgrade. Shall we take bets this team wont reply either, hence not worth handing over more money to?