Same, my experiences so far mirror this.
The tutorials are all broken for the past 48hrs, I come here hoping for answers, nothing.
I can only guess the devs cbf or are choking.
I want a refund too.
Edit: So not only can I not do any tutorials. somehow when I exited a broken tutorial, it spawned me UNDER THE CITY where tutorial start.
I was left under a roadway in a box in water, with no way out, other than to respawn, & in doing so lost all the vehicle parts, which on checking I cant get a second set of.
Played loads of Betas, this , by far, worst experience ever.
If you are thinking of purchasing - DONT DO IT