I just dont think they were expecting a player base like current. Also, with all the ships on dock they need to find a way to rid themselves of clutter. Next, they put out information for like a year about all the things that the game will have and to explore. I guess they under-estimated people especially during a pandemic. Last, but not least I think that in a month things will settle down as the new stuff for people to come in and check out the game will go away and the population will drop.