AporiaYixAra

This is what I tried the 2nd time with the other 2 keys. You asked me earlier my pack. I have Patron (4 beta keys). While I have a very old account, I did not initially back the game. Anyway, the two initial keys are irretrievable (Dual won't email the reset passwords to those "new" accounts) 2nd attempt I tried what you mention here, and sent my sons 2 more keys. This time using this field to add it to existing accounts. Got an error the key was already used or something similar. So in the end, all 4 keys have not be usable for us. I reached out over a month ago or so to support, but no response. Thanks for replying though. Appreciate the help

Same problem here. Used all 4 keys on my two sons. First two, they never got the email confirmations on account creation. Password reset never sends them an email either. So those keys are in the void or something. So I sent them 2 more keys. Upon trying to use those, I get this error you're getting. Keys are "redeemed" despite us getting nothing for them. No answers from support either.

My keys aren't sending either.