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Alpha Tester
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Massacher's Achievements


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  1. They are on par with EA. Completely shit.
  2. Then why did they tell me that I can cancel? That is redundant info. I don't want nothing to do with this game or dev. They are fucken useless.
  3. The point is they asked me to submit a ticket which I already did. What is the point of that? It's a waste of time. Doing something which I already did. Not only is the game shit. Support is shit. Incompetent idiots.
  4. I received an email about me wanting a refund. They won't grant it. But they said I can cancel my recurring subscription. I followed the link https://www.dualuniverse.game/account/products But I don't see any option to cancel: And no it's not under My Personal Account.
  5. It was 60 Euro which is just under $100 aud.
  6. I am an investor. I invested my money and the product doesn't meet my expectations. What you've never heard of investors pulling out? And it's just under $100.
  7. The fact of the matter is they have missed more than one milestone so they are not an efficient team and it shows in the quality of the product. Or lack thereof.
  8. It's a failure. So I do not want to support it. It's not even close to what was advertised. It's a complete mess. Let me ask you. Would you buy a car without windows and doors? That is essentially what the game is now.
  9. I contacted Xsolla support and this is their first response: I had already submitted my request using that form. So I don't know why they asked me to do it again? The next day this is their response: So am I going to get a refund or not? Who issues them? Xsolla or game support? Whoever that is.
  10. I have looked in my account and I don't any way to do this. Would like to know please.
  11. My queue was 7. But I couldn't connect the other night. Kept on disconnecting.
  12. I didn't submit a ticket. I'm sure they'll work it out.
  13. This is a dev that cares about it's users. At least they have the decency to let us know they're working on it. Thank you NQ. It's much appreciated.
  14. People complaining about $20 when we alpha backers paid 5 times as much lol. I chose the cheapest option which was 60€ (around $95~ aud). Maybe those people should have done research before spending the money. It's like blindly giving someone $20 without reading the details on the box and then complaining that it didn't meet their expectations lol.
  15. I wanted to have a bit of a play tonight. But once I enter my username and password it keeps telling me the server has disconnected me. What gives NQ? Are there authentication issues? Ryzen 7 3700X 3.60 - 4.40 GHzAsus ROG Strix X570-E GamingCorsair Vengeance 16GB DDR4GALAX GeForce RTX 2080 OC 8GBSupremeFX 8-Channel High Definition AudioLogitech Z-5500 DigitalStadium USBPROAOC Agon AG271QX 144Hz (1ms)LG Flatron W2261VP (2ms)Samsung 970 EVO Plus NVMe M.2 SSD 500GBSamsung 850 ProSeries SSD 512GBSamsung 840 ProSeries SSD 256GBWD Black SATA 1TBWD Black SATA 1TBWD Green SATA 1TBPioneer 206BK Blu ray burnerLG SATA 18x DVDRWCorsair RM 750x 750Watt PSUNoctua NH-U12ACooler Master CM 590 IIIRazer Goliathus Control Mouse PadCyborg R.A.T. 8+Roccat VULCAN 80 Mechanical with Brown Titan SwitchesWin10 x64 (updated to latest build 2004)
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