Hello,
First of all, I would like to thank NQ for making efforts to find new solutions to fight against cheaters.
However, following the implementation of the new anti-cheat tool has been drastically impacted the player experience.
We are no longer in Beta, the anti-cheat solution should be tested before being deployed in production.
Almost every time we log out we have the same problem, which means that it is not a rare bug but a recurrent and frequent problem.
In addition to this, there are various other errors.
One of Easy-Anti-Cheat's slogans is "Our mission is to keep games fun. Easy Anti-Cheat is non-invasive and trusted industry-wide. Experience your favorite games the way they were meant to be experienced by complementing your security efforts with established technology and practices."
I must say that my experience as a player has been degraded since we have EAC and it should be the opposite.
In conclusion, the current solution is not viable and only adds one more reason for some players to unfortunately stop playing.
Kind regards