How my Character looks will be very important for players like me, especially in a game like this - vast, social with thousands of players interacting. For RP gameplay even more so. I've often played or not played MMO's based on the strength of their character customisation...it means that much to me.
When I look at the screenshots, everyone is walking around in helmets, which isn't going to be realistic or immersive unless you're on a planet with no oxygen. Most Players want to be able to look unique, not just be a faceless drone you can't tell apart from everyone else. I would hope that, it being a new game, DU will have at least something like Eve online's Caracter Customisation - manipulating Hair, eyes, face and body shapes, etc.
I know the game is pre alpha and cc might not be a priority right now. But I just hope the Devs know how important it is to many players.