An increasing number of DU players are reporting that they can't play anymore due to an issue causing DU to crash during loading on a Shadow PC.
The game will crash at the exact same point every time, for most it seems to be around the 70% mark but I have seen reports of different numbers.
If you encounter this issue, please do log a ticket with Novaquark and provide the logs found in %localappdata%/NQ/DualUniverse
Make sure you let the reporting tool finish after the crash and do fill out details there, such as to what percentage you load in
Zip the folders "CrashDumps", "crashes" and "log" (as applicable/available) and attach to the ticket you open with Novaquark.
hit [WINDOWS] R and type "dxdiag" .. save the logfile created in the tool and add to the ticket
Also log a support ticket with Shadow , the CrashDump file(s) and dxdiag logs may be of use to them, the logfiles for DU obviously not.
As we're seeing quite a few reports of players having this issue and many depend on a Shadow PC to play, it would be nice if @NQ-Naerais or @NQ-Deckard could provide somewhat regular updates on this issue here.
