[Game refunds/Package Downgrade]

Sorry, just saw i'm in the wrong section. Please delete it.

 

Edit: Nevermind, thanks for the answer @Mod-Merwyn!

[Game refunds/Package Downgrade]

Hi!
I know the subject is a touchy one but i need to know about it regardless.

I bought the game gold package around a month ago but it was a bit of an impulse buy and while i'm not in any financial distress i would like to tone down my contribution.

Since i suppose this kind of thing is evaluated on a case by case basis, what's the official form of communication with the Dual Universe Team?

Thanks in advance!

[Hi!]

Looking forward to the game