Doesn't seem to be on the announcements here but in the Discord Announcements they have put:
Dear Dual Universe players @here,
We are aware that, for some of you, playing the early beta of Dual Universe hasn't been the smooth experience that the Novaquark team is working hard to give you. We hope to be on the right path to fix most of these problems, but as often with game development, it's hard to make firm promises. As a thank you for your early support, and as a gesture to compensate those of you who are not getting the best possible experience, we are working with our partner Xsolla on a way to give everyone who subscribes until most of the issues are stabilized, a free month of game time. We will announce the exact process for this (including admissibility criteria) in the coming days, but we thought we owed it to you all to acknowledge the situation, and show you that we care.
With all our passion and thanks for your early support,
The Novaquark team
So just putting this up here as a public service. Seems generous to me!
