NQ-Nyota Posted September 27, 2022 Share Posted September 27, 2022 We are still investigating this issue. Thank you everyone for the extra information! Link to comment Share on other sites More sharing options...
Pyrate89 Posted September 27, 2022 Share Posted September 27, 2022 8 minutes ago, Frigidman said: Are we supposed to link our steam account, and add the demo to library, then go back to the DU website, to click some button, to get the access working? No one know, they just "realeased" the game and left everyone to wonder how anything is supposed to work. Honestly, they should not do gamedev... Link to comment Share on other sites More sharing options...
Chrius Posted September 27, 2022 Share Posted September 27, 2022 I still haven't activated any DACs but somehow the game randomly decided to login now... Link to comment Share on other sites More sharing options...
Ignatius Posted September 27, 2022 Share Posted September 27, 2022 oh... i appear to be 'in' Link to comment Share on other sites More sharing options...
Jupiter8 Posted September 27, 2022 Share Posted September 27, 2022 Yes. I can Login. Thank you for Support !!! Link to comment Share on other sites More sharing options...
Thasrion Posted September 27, 2022 Author Share Posted September 27, 2022 Seems they fixed the sub issue, I'm logged in now. Link to comment Share on other sites More sharing options...
Dudenn Posted September 27, 2022 Share Posted September 27, 2022 1 hour ago, NQ-Nyota said: We are still investigating this issue. Thank you everyone for the extra information! I am still unable to login, and there is no button to claim game time Link to comment Share on other sites More sharing options...
ChaosMandatory Posted September 27, 2022 Share Posted September 27, 2022 Community Manager comment below worked right away for me. For players who linked their Steam account before buying the game on Steam, the game time attribution is not automatic due to unexpected technical constraints. You need to login on the website and go to your product page: https://www.dualuniverse.game/account/products There, you will find a button labelled "Redeem game time". Make sure you are logged onto the account you want to credit time to and press this button. You should now receive the one month game time from your Steam purchase. Link to comment Share on other sites More sharing options...
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