"My products" should give me more information

[Leniver]

Hello,

 

I logged into my account on the website to check my subscription and see which package I was entitled to at launch.

No information is available. Also, I cannot extend my subscription.

Since you are going to reward players who have paid more than 13 months, you have this information.
It would be nice as a player to know which pack we are entitled to.

We had a history of our account on Ultima online 25 years ago. This seems to me to be an essential feature of this kind of subscription.

 

Best regards

 

[Wyndle]

You can extend your subscription by way of purchasing time from Markee Dragon's site, an official partner.  I wish I could help on the purchase history and other details that either were and/or should be listed on our account information.

[Koffye]

I also think this feature should be on the website.
 

The only way of checking your purchase history right now is with Xsolla.
 

1. https://www.dualuniverse.game/

2.  Login your account

3. click on "play"

4. Select a subscription (it isnt important which one) and then continue

5.  In the Pop-Up window from Xsolla click in the opper corner right on the drop down menu and choose "History"

6. Then just close the the window.

 

[Leniver]

Thanks @Koffye

It's definitely not intuitive but at least I have the info.

It would have been so much easier to have at least something like this