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Recruit a Friend coming soon! (Updated 9-29)


NQ-Deckard

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During service maintenance today, we were hoping to finally launch the long-awaited Recruit a Friend program that we're so excited about.

 

Unfortunately, once deployed in the live environment, we found a bug that couldn't have been discovered during testing on our internal server. It seems that this "silent non-launch" (yes, it's a thing) of the program triggered something in our back-office that wasn't supposed to happen, so the RAF program was shut down (or “silently un-non-launched”). 


The anomaly caused some players to receive a small quanta and talent point boost. We were able to identify the issue quickly and disable the event that was causing it. The team is actively working now to identify the affected accounts and to squish the bug that caused this.


We expect to be able to launch the RAF program within a week or so, based on our preliminary findings. Thank you for your patience!

You can discuss about the coming recruit a friend program on the forums.

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  • NQ-Deckard changed the title to Recruit a Friend coming soon!
  • NQ-Pann changed the title to Recruit a Friend coming soon! (Updated 9-29)

We want to follow up to let everyone know the results of our investigation and the actions we took to correct the situation. 

1. The codes were specially generated by us for promotional purposes. Some were given directly to journalists, some were gifted by content creators as prizes in giveaways. Purchased game time codes were not affected. 

2. We have identified the accounts that received the quanta and talent points. The quanta was such a nominal amount that we did not reclaim it; however, the talent point boosts were reverted. 

 

We are back on track to release the Refer a Friend program within a week - unless I've just jinxed it by saying that. =/ 

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