PuPpEt Posted February 9, 2021 Share Posted February 9, 2021 So tell me please, why people can play for free after the subscription has expired? That's unfair towards honest people like me that actually renewed. SirJohn85, Talonclaw, ELX987 and 3 others 6 Link to comment Share on other sites More sharing options...
SirJohn85 Posted February 9, 2021 Share Posted February 9, 2021 I love this Reddit post. A few comments still have too few upvotes. carijay766, Shulace, Maxim Kammerer and 1 other 4 Link to comment Share on other sites More sharing options...
le_souriceau Posted February 9, 2021 Share Posted February 9, 2021 It was happening for some time now (like from late december?) and not kept as secret -- openly discussed in several places. Yet I can't remember any official reaction/comment from NQ (while they obviously know at this point). Link to comment Share on other sites More sharing options...
Warlander Posted February 9, 2021 Share Posted February 9, 2021 Its only fair that their game is broken so it should be free to play. "We heard you"! Link to comment Share on other sites More sharing options...
XKentX Posted February 9, 2021 Share Posted February 9, 2021 DU new feature: Random payments /me paying for 3 accounts.... blazemonger and PuPpEt 2 Link to comment Share on other sites More sharing options...
blazemonger Posted February 9, 2021 Share Posted February 9, 2021 I get why NQ tries to keep people playing, hoping they will resub on 0.24 I also understand people wil get upset when they learn that they're paying a sub which means nothing NQ stays quiet on the matter.. unsurprisingly Link to comment Share on other sites More sharing options...
Fra119 Posted February 9, 2021 Share Posted February 9, 2021 1 hour ago, blazemonger said: I get why NQ tries to keep people playing, hoping they will resub on 0.24 I also understand people wil get upset when they learn that they're paying a sub which means nothing NQ stays quiet on the matter.. unsurprisingly This makes no sense, ppl might rage quit over this kind of things, the risk of losing players (and reputation) is higher than the benefit of having an handful of ppl logging for the lulz. Link to comment Share on other sites More sharing options...
le_souriceau Posted February 9, 2021 Share Posted February 9, 2021 1 hour ago, blazemonger said: I get why NQ tries to keep people playing, hoping they will resub on 0.24 I also understand people wil get upset when they learn that they're paying a sub which means nothing. Its not big deal people kinda playing for free (considering state of affairs its hardly divine boon), but its completly non-ethical towards people who actualy paying sub for exactly same thing. I honestly not understand why to use such... trickery? It was more honest just to give everyone another bonus month as NY present or some made up stuff (company birthday, day when JC born this ideas -- who cares) and thats it. Everyone with some critical thinking process understands, that 0.23 was rough spot and some damage control is ok, especialy if its gives something positive to players (like more playtime). Link to comment Share on other sites More sharing options...
Aaron Cain Posted February 9, 2021 Share Posted February 9, 2021 Probably the database is disfunctional what would also make sense in the case that i do not get quanta dailies and why expoliters cannot be touched or their assets. Link to comment Share on other sites More sharing options...
michaelk Posted February 9, 2021 Share Posted February 9, 2021 Xsolla supports a grace period field...has anyone tried logging in to an account that's been expired for months? Xsolla handles subscription status with webhooks -- it's always possible for there to be a bug on the receiving end that doesn't properly update the user's account, but it isn't a complex system. If you can log into an account that's been expired for a while, they might have temporarily stripped out the logic that checks for a valid sub on login (e.g. the webhook still works, but they aren't requiring a sub for now). Otherwise, it means the either the webhook is no longer working or there's now a grace period on failed subs. Link to comment Share on other sites More sharing options...
le_souriceau Posted February 9, 2021 Share Posted February 9, 2021 4 minutes ago, michaelk said: Xsolla supports a grace period field... From Xsolla site: Quote A grace period is supported only by subscriptions with the one-time payment type. Payment for auto-renewing subscriptions is processed automatically. You can change the length of the grace period in Publisher Account. The system sends payment reminders every day until the user pays for the subscription or the grace period ends. The user pays the full subscription price. The number of days the user spends in the grace period is removed from the main billing period, as these days are included in the main subscription. If the value in the Grace period field in the plan settings is 0, the plan has no grace period. Link to comment Share on other sites More sharing options...
blazemonger Posted February 9, 2021 Share Posted February 9, 2021 15 minutes ago, michaelk said: it's always possible for there to be a bug on the receiving end that doesn't properly update the user's account, but it isn't a complex system. True.. And a developer with a sense of ownership of their responsibility to their subscribing player base would communicate such big.. But hen again, this is NQ we're talking about so who knows.. 15 minutes ago, michaelk said: If you can log into an account that's been expired for a while, they might have temporarily stripped out the logic that checks for a valid sub on login (e.g. the webhook still works, but they aren't requiring a sub for now). Otherwise, it means the either the webhook is no longer working or there's now a grace period on failed subs. I have a working account that expired 02 January.. quite the grace period and quite the duration of any issues in the backend.. Not complaining obviously as the account made me nearly 6M for free so far Link to comment Share on other sites More sharing options...
Shulace Posted February 9, 2021 Share Posted February 9, 2021 (edited) Look Ma! I'm being featured featuring someone else! I mean I am hardly surprised anymore, I kind of knew something like this was going to happen as they don't have a proper control over this project. The game code alone takes everything they have to keep running, and it does not even run that well with all the bugs. Lets not even talk about the game direction decisions. I guess it might as well be free, and even then I don't feel like playing it. This just really sucks for the fanbois still shelling out money to play though. But even they won't care I imagine because if you were OK with everything thus far, you're probably would be OK with paying for it still lol nothing can change your mind at this point. Edit: Boy do I wish I had a copy of the feedback I wrote for them when they were doing the poll pre 0.23, it's like I hit every nail right on the head, I warned them about all this and all they had to do was hire more people and keep content coming out at a steady stream, keep your happy customers happy and your game will succeed, instead they tore off all bandaids lmao Edited February 9, 2021 by Shulace Link to comment Share on other sites More sharing options...
StaticAstraeus Posted February 9, 2021 Share Posted February 9, 2021 Tried it on a whim and I managed to log in, much to my surprise. Unfortunately, I last logged out looking at an unfinished ship prototype, and the thought of not being able to put any work into it any time soon (without having to mine my life away or having to become an in-game corporate employee) took the wind right out of my sails, so I shut it down pretty quick. It still boggles the mind how, with the plethora of choices that can drive human interaction in an online game to chose from, someone actually thought the best way to get people to work together was to emulate the worst aspect of daily life: working for the man! Go figure. Shulace, GraXXoR, Maxim Kammerer and 2 others 5 Link to comment Share on other sites More sharing options...
Shulace Posted February 10, 2021 Share Posted February 10, 2021 8 hours ago, StaticAstraeus said: It still boggles the mind how, with the plethora of choices that can drive human interaction in an online game to chose from, someone actually thought the best way to get people to work together was to emulate the worst aspect of daily life: working for the man! Seriously, I felt like I was having an aneurism when they released that update. You genuinely get the feeling that there are some really clueless people in charge of these decisions. Link to comment Share on other sites More sharing options...
Atmosph3rik Posted February 10, 2021 Share Posted February 10, 2021 If you truly love your account, set it free. If it comes back to you, then it''s yours forever. If it doesn't, then it was never yours to begin with. ? GraXXoR, le_souriceau, Hazaatan and 1 other 4 Link to comment Share on other sites More sharing options...
Aaron Cain Posted February 10, 2021 Share Posted February 10, 2021 That was deeper then the ore location on any planet. Hazaatan and GraXXoR 2 Link to comment Share on other sites More sharing options...
Atmosph3rik Posted February 10, 2021 Share Posted February 10, 2021 As far as i know NQ hasn't implemented any kind of system to handle what happens when an account is canceled. Where does your stuff go? Do you get any of it back, if you re-sub? What actually becomes salvageable? Doing nothing at all may just be the safest, easiest thing they can do, until those systems are in place. Right now with the game only partially finished i think it's pretty important for NQ to make people feel comfortable walking away for a while, and coming back later when the parts of the game that might interest them are working. Even if that's the case. Being straightforward with currently paying customers should also be a priority. Link to comment Share on other sites More sharing options...
Lethys Posted February 10, 2021 Share Posted February 10, 2021 28 minutes ago, Atmosph3rik said: As far as i know NQ hasn't implemented any kind of system to handle what happens when an account is canceled. Where does your stuff go? Do you get any of it back, if you re-sub? What actually becomes salvageable? Doing nothing at all may just be the safest, easiest thing they can do, until those systems are in place. Right now with the game only partially finished i think it's pretty important for NQ to make people feel comfortable walking away for a while, and coming back later when the parts of the game that might interest them are working. Even if that's the case. Being straightforward with currently paying customers should also be a priority. All of that has nothing to do with ppl being able to still play the game while unsubbed tho. What you talk about is what comes after ppl unsub, which is a major part too. But not related to this thread PuPpEt and CptLoRes 2 Link to comment Share on other sites More sharing options...
GraXXoR Posted February 11, 2021 Share Posted February 11, 2021 Yes dealing with desubs will have to be dealt with, but all they needed to do at this point in the “Balpha” as I like to call it, is lock players’ accounts. mid be mighty pissed off if I found someone was playing for free even though they unsubscribed after the first month and I had a paid for a year’s sub. parity is often more important to customers than absolute cost. le_souriceau and qwertyboom 2 Link to comment Share on other sites More sharing options...
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